AVG free virus scan not scanning documents and settings

From: Debbliz (bbliz_at_yahoo.com)
Date: 10/15/03 

Date: Wed, 15 Oct 2003 15:55:03 -0400

Hi all. I am a relatively new user but have not been able to find any
information in new users NG (or any NG with search for that matter) about
this.

I am using AVG free virus scan software from grisoft.com which seems to be
working well with regular automated scans and OE plugin. Today I checked
the log file and found that AVG scanner was unable (on each attempt) to
access some areas of computer. Here is example:

Results of Complete Test, date and time 10/9/2003 2:01:33 :

Testing E:\ serial xxxxxxxxxxx
E:\HIBERFIL.SYS Cannot open; not checked!
E:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Cannot open; not checked!
E:\Documents and Settings\All Users\Application
Data\Microsoft\NETWORK\Downloader\QMGR0.DAT Cannot open; not checked!
E:\Documents and Settings\All Users\Application
Data\Microsoft\NETWORK\Downloader\QMGR1.DAT Cannot open; not checked!
E:\Documents and Settings\NetworkService\ntuser.dat.LOG Cannot open; not
checked!
E:\Documents and Settings\NetworkService\NTUSER.DAT Cannot open; not
checked!
E:\Documents and Settings\NetworkService\Local Settings\Application
Data\Microsoft\WINDOWS\UsrClass.dat.LOG Cannot open; not checked!
E:\Documents and Settings\NetworkService\Local Settings\Application
Data\Microsoft\WINDOWS\USRCLASS.DAT Cannot open; not checked!
E:\Documents and Settings\LocalService\ntuser.dat.LOG Cannot open; not
checked!
E:\Documents and Settings\LocalService\NTUSER.DAT Cannot open; not checked!
E:\Documents and Settings\LocalService\Local Settings\Application
Data\Microsoft\WINDOWS\UsrClass.dat.LOG Cannot open; not checked!
E:\Documents and Settings\LocalService\Local Settings\Application
Data\Microsoft\WINDOWS\USRCLASS.DAT Cannot open; not checked!
E:\Documents and Settings\DEBORAH\NTUSER.DAT.LOG Cannot open; not checked!
E:\Documents and Settings\DEBORAH\NTUSER.DAT Cannot open; not checked!
E:\Documents and Settings\DEBORAH\Local Settings\Application
Data\Microsoft\WINDOWS\UsrClass.dat.LOG Cannot open; not checked!
E:\Documents and Settings\DEBORAH\Local Settings\Application
Data\Microsoft\WINDOWS\USRCLASS.DAT Cannot open; not checked!
E:\Documents and Settings\TOM\NTUSER.DAT.LOG Cannot open; not checked!
E:\Documents and Settings\TOM\NTUSER.DAT Cannot open; not checked!
E:\Documents and Settings\TOM\Local Settings\Application
Data\Microsoft\WINDOWS\UsrClass.dat.LOG Cannot open; not checked!
E:\Documents and Settings\TOM\Local Settings\Application
Data\Microsoft\WINDOWS\USRCLASS.DAT Cannot open; not checked!
Testing F:\
F:\ cannot open directory
Testing G:\ serial xxxxxxxxxxxxxx

Test finished, duration 00:30:03.7 s
41696 objects tested, 0 found infected

*******************************************************8

I am thinking that any active virus on my computer would be found by AVG in
program files etc., but wouldn't any pre-activated virus (say one that does
its deed on re-boot) basically be a file I would have downloaded into a user
space? Shouldn't I want my AV software to scan these files? Clearly these
files are security protected. How can I work around this to have them
scanned? side note: free version does not offer ability to manually scan
specific hard disk files/folders; only removable media may be manually
scanned.

Also, what is this?? E:\HIBERFIL.SYS and what about scanning sys.log file?
Necessary?

Not terribly computer brilliant, but managing so far :-)

Many thanks in advance,
Deborah

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