Re: RPC Shutdown
From: Lia (anonymous_at_discussions.microsoft.com)
Date: 10/15/03
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Date: Tue, 14 Oct 2003 20:54:14 -0700
I have a similar shutdown problem with XP (brand new DELL
desktop), the message is "System Shutdown initiated by NT
AUTHORITY/SYSTEM. Windows must restart because the Remote
Procedure Call (RPC) terminated unexpectedly". Both DELL
support and my ISP support insisted that the computer had
been infected by the Blaster Worm. I have done the
following: enabled XP Firewall - this has stopped the
system shutting down unexpectedly when connected to the
internet. I downloaded all the critical updates from
Microsoft Windows Update. I downloaded and ran the
Blaster Worm virus removal tool from the Symantec
website. The tool reported that my computer did not have
the Blaster Worm virus. I have also run LiveUpdate to
update the virus definitions in NAV.
Note - prior to enabling XP Firewall, I had installed
ZoneAlarm Pro firewall. This shutdown problem started
just after I unistalled ZoneAlarm Pro, because I was
trying to get a solution to why I couldn't download my
emails in MS Outlook (error 0x800ccc0F). This has since
been resolved and the problem was actually NAV email
scanning preventing the download. By the way - no thanks
to DELL support or my ISP support for solving this.
Totally useless, they had no idea. A friend pointed me to
support.microsoft.com where I found the answer.
Any suggestions about the system shutdown?
>-----Original Message-----
>Apparently, your computer has an unwelcome visitor
(VIRUS) known
>as the WM32 Blaster/Lovsan WORM. It only takes a split
second for
>this WORM to infect your computer if a firewall is not
enabled and you
>have an active internet connection.
>
>It entered the computer through the internet connection
because the "firewall"
>was not properly enabled and essential critical updates
were not installed from
>the Windows Update website. For instructions on fixing
the problem, visit:
>
>What You Should Know About the Blaster Worm
>http://www.microsoft.com/security/incident/blast.asp
>
>Remove W32.MSBlast.Worm
>http://www.kellys-korner-xp.com/xp_qr.htm#rpc
>
>Blaster Worm: Critical Security Patch for Windows XP (32-
bit version)
>http://microsoft.com/downloads/details.aspx?
FamilyId=2354406C-C5B6-44AC-9532-
3DE40F69C074&displaylang=en
>
>If your computer is constantly attempting to shutdown
>or reboot, quickly go to:
>
>Start > Run and type: CMD , and hit enter.
>This opens the Command Prompt window.
>
>Then type: shutdown -a , and hit enter.
>
>This should halt the rebooting problem.
>
>Then immediately turn-on Windows XP's built-in Firewall:
>
>How do I turn on the Firewall?
>http://www.andyrathbone.com/tips/firewall.html
>
>
>**** IMPORTANT ****
>
>Visit this web site if you experience difficulty
installing
>Windows XP Security Patch 823980:
>
>How To Fix The Cryptographic Service Error
>http://www.updatexp.com/cryptographic-service.html
>
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>
>----------------------------------------------------------
----------------------
>----
>
>"Bruce" <anonymous@discussions.microsoft.com> wrote in
message:
> news:0d9e01c392b6$3c8ef1d0$a001280a@phx.gbl...
>
>| My computer is consistently giving me an error saying
>| that RPC protocol needs to preform a shutdown. The
>| dialog box starts a countdown then shuts down and
>| restarts my computer. This just started happening. I
>| need a fix.
>
>.
>
- Next message: David: "Re: Is this Swen.a virus?"
- Previous message: Steve Harrison: "Corrupt \windows\system32\config\system"
- In reply to: Carey Frisch [MVP]: "Re: RPC Shutdown"
- Next in thread: geo: "Re: RPC Shutdown"
- Reply: geo: "Re: RPC Shutdown"
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