Re: need help serious virus problem

From: Doug Knox MS-MVP (dknox_at_mvps.org)
Date: 10/05/03 

Date: Sun, 5 Oct 2003 09:50:41 -0400

Click Start, Run and enter SERVICES.MSC Locate the Remote Procedure Call
(RPC) service. Double click it and go to Recovery. Set the Recovery
options to Restart the Service.

Next, go to www.dougknox.com, Win XP Fixes, Windows Update - KB823980 -
Cryptographic Error. This will correct the issue with the patch
installation.

Then see www.kellys-korner-xp.com/xp_qr.htm#rpc for information on this
issue and a quick, safe removal tool for Blaster. 

-- 
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
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"mario" <apostolics@sbclobal.net> wrote in message
news:10a901c38b16$b1d9fae0$a101280a@phx.gbl...
> hello all'
>  I have a bad case of msblaster and something else. it
> started with the common symptom of system restart with
> the rpc error i tried the symantec removal tool but said
> it was clean. the odd part is that the main account has
> access problems. in the my documents there are files and
> folders i cannot access i hane access denied even in safe
> mode as admin and also when putting the drive in another
> computer with antivirus checking it the program doesnt
> sxcan the files. what can i do to fix this i need this
> computer working asap it is my work comp. also i cant
> access win update or online virus scan because it says my
> active x control doesnt permit it even thoughj it says
> its enabled.  tried manuaLY INSTALLING SP1 AND THE MS
> BLASTWER SECURITY ALERT BUT WINDOWS says it is an error
> and to check wether cryptography service is running ,it
> is. please help i dont have a clue what to doo there is
> vital data there. the only idea i had was to create
> another user account then delet the main one while trying
> to save the most data .  what do you guys think?

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