Re: Smart Card logon not showing up after reboot

From: Jackson Lancaster (jackson.lancaster_at_afbudsys.disa.mil)
Date: 09/19/03 

Date: Fri, 19 Sep 2003 14:04:19 -0500

For anyone who read this article, the resolution is to follow the steps in
http://support.microsoft.com/?id=305293

"Jackson Lancaster" <jackson.lancaster@afbudsys.disa.mil> wrote in message
news:%23iUrd8efDHA.2320@TK2MSFTNGP12.phx.gbl...
> We have an Windows XP SP1 machine that has a USB smartcard reader
attached.
> When we boot the machine the logon screen does not show the option to
> "Insert your smart card", we can only logon via ctl-alt-del. After we
> logon, though, we can lock the computer (or logout) and then we have the
> option to
> Insert the smart card. The driver was working properly before we reboot
and
> the reader was not unplugged during boot. We can reproduce this problem
> every time the computer boots up. I am guessing this has something to do
> with the Smart Card Reader service not being started all the way at logon
> but I can't verify that. Is this a common issue that can be easily fixed
or
> do I need to do some deeper troubleshooting?
>
> Thanks
>
> Jackson Lancaster
>
>

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