Re: WinXP Home - All User Accounts Lost
From: Doug Knox MS-MVP (dknox_at_mvps.org)
Date: 09/09/03
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Date: Mon, 8 Sep 2003 21:12:58 -0400
It could be a reference to a security descriptor, or it could be a program
error. I really don't know, Larry. :(
-- Doug Knox, MS-MVP Windows XP/ Windows Smart Display Win 95/98/Me/XP Tweaks and Fixes http://www.dougknox.com -------------------------------- Associate Expert ExpertZone - http://www.microsoft.com/windowsxp/expertzone -------------------------------- Please reply only to the newsgroup so all may benefit. Unsolicited e-mail is not answered. "larryu" <lurban@cityrider.com> wrote in message news:4ab801c37634$3d739db0$a601280a@phx.gbl... > Doug > > Thanks again for your help. I started with Google with no > luck except for Photoshop errors. > > Do you think it is a registry problem or a supporting > file? I found a good article (307545) in MSDN for > restoring the registry from a previous restore point. But > I am not sure this is a registry problem. > > larry > > >-----Original Message----- > >Try a search at www.google.com or > http://groups.google.com for the exact > >phrase. > > > >-- > >Doug Knox, MS-MVP Windows XP/ Windows Smart Display > >Win 95/98/Me/XP Tweaks and Fixes > >http://www.dougknox.com > >-------------------------------- > >Associate Expert > >ExpertZone - http://www.microsoft.com/windowsxp/expertzone > >-------------------------------- > >Please reply only to the newsgroup so all may benefit. > >Unsolicited e-mail is not answered. > > > >"larryu" <lurban@cityrider.com> wrote in message > >news:35ec01c375ae$bc47fea0$a101280a@phx.gbl... > >> > >> Any other place/newsgroup where I can raise this > question? > >> > >> >-----Original Message----- > >> >No information on the invalid handle error :( > >> > > >> >-- > >> >Doug Knox, MS-MVP Windows XP/ Windows Smart Display > >> >Win 95/98/Me/XP Tweaks and Fixes > >> >http://www.dougknox.com > >> >-------------------------------- > >> >Associate Expert > >> >ExpertZone - > >> http://www.microsoft.com/windowsxp/expertzone > >> >-------------------------------- > >> >Please reply only to the newsgroup so all may benefit. > >> >Unsolicited e-mail is not answered. > >> > > >> >"larryu" <lurban@cityrider.com> wrote in message > >> >news:39fa01c375a8$5fd18cf0$a001280a@phx.gbl... > >> >> Doug > >> >> > >> >> Thanks for the quick reply. > >> >> > >> >> Any guesses on 'handle is invalid'? Seems to me like > >> some > >> >> link is broken in the security process. > >> >> > >> >> BTW, the linux program was able to see his account > and > >> >> the administrator's account. He reset the > >> administrator's > >> >> account to a non-blank value but still gets the > error. > >> >> > >> >> There must be a better fix than to reload/upgrade the > >> OS? > >> >> If the upgrade to Pro does not help, is a clean > install > >> >> the only other option? I did read about a registry > >> >> setting that will show/hide a user account on the > >> Welcome > >> >> Page but I don't know how to change the registry if > we > >> >> can't logon. > >> >> > >> >> Thanks for your help > >> >> larry > >> >> > >> >> >-----Original Message----- > >> >> >The upgrade tends to keep user accounts and settings > >> in > >> >> place. I wouldn't > >> >> >count on it correcting a password issue, but it > might. > >> >> > > >> >> >-- > >> >> >Doug Knox, MS-MVP Windows XP/ Windows Smart Display > >> >> >Win 95/98/Me/XP Tweaks and Fixes > >> >> >http://www.dougknox.com > >> >> >-------------------------------- > >> >> >Associate Expert > >> >> >ExpertZone - > >> >> http://www.microsoft.com/windowsxp/expertzone > >> >> >-------------------------------- > >> >> >Please reply only to the newsgroup so all may > benefit. > >> >> >Unsolicited e-mail is not answered. > >> >> > > >> >> >"larryu" <lurban@cityrider.com> wrote in message > >> >> >news:40f801c375a4$13354390$a401280a@phx.gbl... > >> >> >> Doug > >> >> >> > >> >> >> He did try to login in safe mode with the admin > >> >> account, > >> >> >> and tried from the cd to perform a recovery > repair. > >> Did > >> >> >> not work with the blank password. But the blank > >> >> password > >> >> >> has worked in the past, but he has not used it > >> >> recently. > >> >> >> > >> >> >> But, I just talked to him again and he reminded me > >> of > >> >> >> something I forgot in my posting. The error he is > >> >> getting > >> >> >> when he puts the user name/password in contains > the > >> >> >> phrase "handle is invalid". He gets that error > when > >> he > >> >> >> enters his user account name, as well as the > >> >> >> administrator account. > >> >> >> > >> >> >> One option we are thinking of is to upgrade him to > >> >> WinXP > >> >> >> Pro. Hopeful that the upgrade will 'fix' the > problem > >> >> and > >> >> >> not ask him for the admin password. Any > >> >> thoughts/comments > >> >> >> on this plan would be appreciated. > >> >> >> > >> >> >> larry > >> >> >> > >> >> >> >-----Original Message----- > >> >> >> >XP Home has never supported the CTRL-ALT-DEL > trick > >> at > >> >> >> the Welcome Screen for > >> >> >> >the Administrator account. For XP Home, you > must > >> >> boot > >> >> >> the computer into > >> >> >> >Safe Mode to access this account. By default, > XP > >> >> home > >> >> >> does not prompt you > >> >> >> >for an Administrator password at setup, so for > >> >> Recovery > >> >> >> Console, try leaving > >> >> >> >it blank. Also, if he has a full version of XP > >> Home, > >> >> >> the CD is bootable as > >> >> >> >well, and has its own Recovery Console. > >> >> >> > > >> >> >> >-- > >> >> >> >Doug Knox, MS-MVP Windows XP/ Windows Smart > Display > >> >> >> >Win 95/98/Me/XP Tweaks and Fixes > >> >> >> >http://www.dougknox.com > >> >> >> >-------------------------------- > >> >> >> >Associate Expert > >> >> >> >ExpertZone - > >> >> >> http://www.microsoft.com/windowsxp/expertzone > >> >> >> >-------------------------------- > >> >> >> >Please reply only to the newsgroup so all may > >> benefit. > >> >> >> >Unsolicited e-mail is not answered. > >> >> >> > > >> >> >> >"larryU" <lurban@cityrider.com> wrote in message > >> >> >> > >> >> > >> >news:fe7c0fa8.0309071300.67277bda@posting.google.com... > >> >> >> >> My son called from college, said that after he > >> >> >> rebooted his WinXp Home > >> >> >> >> machine there were no User Accounts listed on > the > >> >> >> Welcome Page. > >> >> >> >> Usually he gets his account listed because he > >> has a > >> >> >> password. He tried > >> >> >> >> to use the Administrator's account by ctl-alt- > del > >> >> but > >> >> >> the blank > >> >> >> >> password is not working today (it did in the > >> past). > >> >> >> >> > >> >> >> >> He has tried to do a 'repair' installation from > >> the > >> >> CD > >> >> >> but it wants > >> >> >> >> the Administrator's account and password as > well. > >> >> >> >> > >> >> >> >> He is trying to reboot the machine with a > Win2000 > >> >> CD, > >> >> >> hoping the > >> >> >> >> recovery console will help him. > >> >> >> >> > >> >> >> >> I have found the links to ERD Commander but am > >> >> looking > >> >> >> for a less > >> >> >> >> expense ($199) solution. Next on the list is > the > >> >> boot > >> >> >> disk at > >> >> >> >> http://home.eunet.no/~pnordahl/ntpasswd/. > >> >> >> >> > >> >> >> >> Any other solutions that you can suggest will > be > >> >> >> appreciated. Also, > >> >> >> >> what do you think has happened to his machine? > It > >> >> is a > >> >> >> year old Dell, > >> >> >> >> is this a hard drive problem, a virus/worm, > or ? > >> >> >> >> > >> >> >> >> thanks > >> >> >> >> larry > >> >> >> > > >> >> >> > > >> >> >> >. > >> >> >> > > >> >> > > >> >> > > >> >> >. > >> >> > > >> > > >> > > >> >. > >> > > > > > > >. > >
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