Re: XP not allowed to access updates

From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 09/06/03


Date: Sat, 6 Sep 2003 14:54:26 -0600


Miles;
Try this:
Please delete the following registry key. Be sure to export this key
to a safe location first.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\User Agent\Post Platform
----------------------------------------------------------------------
----------
This may be resolved by uninstalling the third party firewall.
----------------------------------------------------------------------
----------
The system administrator may have made changes to your corporate
firewall/proxy that will not allow Windows Update to operate properly.
Please contact your system administrator and have them identify
Windows Update as an excluded site on the firewall/proxy.

-- 
Jupiter Jones  [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html
"Miles" <mkaustin@stic.net> wrote in message
news:317f01c374a4$f3622560$a001280a@phx.gbl...
> Upgraded from W 98 SE Jan 03.  384 Ram, 800 mhz AMD
> processor and plenty of drive space available. Added
> Norton Internet Security (NIS)and firewall 9/03.   XP
> updates worked OK prior. Currently up to date I think but
> now MS tells me "you must be running a windows operating
> system to use update".  I think I set somethng wrong in
> NIS dealing with blocked "referer" information; but can't
> realize where I did this.  Not able to find a helpful
> reference in NIS or XP online or program help. Help please?


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