Re: 0x800A138F
From: Taurarian (taurarian_at_hotmailNOSPAM.com)
Date: 09/05/03
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Date: Fri, 5 Sep 2003 20:42:39 +1000
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
This information was copied from the above link:
Customer will see error 0x800A138F when scanning for updates, but the
Windows Update.log file will show error 0x80070057.
This appears to be an issue with the program Netop which enters a driver
entry into the enum\root\unknown key in the registry.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{63C35530-D3DF-11D3-8
F5D-0060B0A3612B}\0000]
"ProviderName"="Danware Data A/S"
"DriverDesc"="NetOp Driver 3 ver. 7.00 (2002014)"
"DriverDate"="Jan 14 2002"
"DriverVer"="7.00 (2002014)"
"MatchingDeviceId"="danware_netop_driver3"
Both the DriverDate and DriverVer are not formatted properly
Resolution:
Visit http://www.netop.com/tech/download/fix/fixwinup.exe and run this
executable If you are running the Netop software.
If you have a Lynx device
1. Click on Start, Run and type "REGEDIT" (w/o the quotes). The Registry
Editor will open.
*WARNING*
Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee
that problems resulting from the incorrect use of Registry Editor can be
solved. Use Registry Editor at your own risk.
2. Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11C
E-BFC1-08002BE10318}\0020
3. change date from August 16, 2000 to 8/16/2000)
This should resolve the problem
If this does not resolve your issue please contact Microsoft Support at
http://support.microsoft.com/default.aspx?scid=/support/email/windowsupdate/wassist.asp&LN=EN
<pbcartwright@yahoo.com> wrote in message
news:J0I5b.350914$YN5.239599@sccrnsc01...
> I cannot get windows update to work. Once I hit the scan for updates I get
the error:
> 0x800A138F
>
> I have tried all of the troubleshooting tips with no success. edited
registry, turned off antivirus and firewall,
> installed ms messgenger 6.0, what else can I do? I even reinstalled XP
SP1. should I uninstall SP1 and reinstall it?
>
>
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