Re: Help - sys crash after latest update
From: Chaitanya D. Upadhyay [MS] (chaitu_at_online.microsoft.com)
Date: 09/05/03
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Date: Thu, 4 Sep 2003 18:28:56 -0700
try installing IE 6.0
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp
--
Chaitanya D. Upadhyay [MS]
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"SJ" <djeano@bresnan.net> wrote in message
news:113701c372ae$c6373a50$a001280a@phx.gbl...
> Hi...Please help...
> I downloaded the latest security update (#KB824105)
> today. Have had three system crashes since. All happened
> when I clicked the internet explorer icon to use IE
> (5.01). Majority of the times times I click IE icon, no
> problem. Two of three crashes were when computer had been
> in screensaver mode.
> Info sent to MS re: error refers to same info each time.
> As follows...
>
> Error Report Contents: the following files will be
> included in report.
> C:\WINDOWS\Minidump\Mini090303-01.dmp
> C:\DOCUME~1\Owner\Locals~1\Temp\WER1.tmp.dir00\sysdata.xml
>
> Error Signature
> BC Code:1000008e BCP1:C0000005 BCP2:F22B4092
> BCP3:F14E2290 BCP4:00000000
> OSVer:5_1_2600 SP:1_0 Product: 768_1
>
> When on analysis page after report sent to MS.
> It says Error caused by a Device Driver.unfortunately
> can't provide specific info at this time.
>
> My system info...
>
> HP a250n
> HP 2210 ("printer" aka 4 in 1)
> XP home OS
> Office 2003 beta (also installed)
> Norton NIS/NAV
> broadband connection
>
> Thanks...
> SJ
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