Re: Windows Update

From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 08/31/03


Date: Sun, 31 Aug 2003 15:11:40 -0600


Trevor;
Try these one at a time.
Please post back with the solution that resolved it for you.

1. Perform Disk Clean-up checking all boxes except "Compress old
files"
Start/All Programs/Accessories/System Tools/Disk Clean-up

2. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

3. Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.

4. If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot

5. Start/Run
Type "msconfig" ENTER
Select "Normal Start-up"
Click OK, follow prompts and reboot

6. Start/Run
Type "cmd" ENTER

a.
Type "net stop cryptsvc" ENTER.
Type "net start cryptsvc" ENTER.
b.
Type "regsvr32 softpub.dll" ENTER.
Type "regsvr32 wintrust.dll" ENTER.
c.
Type "regsvr32 initpki.dll" ENTER.
Type "regsvr32 dssenh.dll" ENTER.
d.
Type "regsvr32 rsaenh.dll" ENTER.
Type "regsvr32 cryptdlg.dll" ENTER.

e.
Type "regsvr32 gpkcsp.dll" ENTER
Type "regsvr32 sccbase.dll" ENTER
Type "regsvr32 slbcsp.dll" ENTER

Close the box and install the patch.

7. Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.

-- 
Jupiter Jones  [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html
"Trevor" <trevor@johnson-2003.fsnet.co.uk> wrote in message
news:05af01c36f99$e9f23570$a101280a@phx.gbl...
>
> I have been experiencing problems with my computer which
> has Windows XP installed.
> It crashes or freezes on a regular basis and everything to
> do with the Internet fails to work.
> By some freak I was able to Restore the computer to a date
> in July so now have access to the internet and e-mail.
> When I contacted PC World in an attrempt to find out what
> the problem is they suggested that I load any Windows
> Updates that were outstanding as they thought that the
> problems might be related to the current Blaster Worm.
> I have successfully downloaded and installed most of the
> critical downloads but am unable to install MS03-026
> (823980) which I gather is very important. It downloads OK
> but will not install.
> I have received a message whic says "setup could not
> verify the integrity of the file update.inf. Make sure the
> cryptographic service is running on this computer"
> I have no idea what this means.
> A similar problem applies to Windows XP Service Pack 1
> (Express) - this downloads but after about two and a half
> hours the installation fails.
> If anyone has any ideas on how to install these I would be
> most grateful.
>
> Trevor Johnson


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