Re: Windows Update Fails

From: Taurarian (taurarian_at_hotmailNOSPAM.com)
Date: 08/25/03

  • Next message: Taurarian: "Re: Downloading Critical Updates" 
    Date: Mon, 25 Aug 2003 20:32:01 +1000

    Here's some information for your to consider:

    If Updates fail to install:-
    If you receive a 643 error message or a message indicating that Windows
    Update was unable to complete the operation. This may occur if the catalog
    database (Edb.log) is damaged.
    Try this:-
    Click Start, click Run, type cmd, and then click OK.
    At the command prompt, type the following command, and then press ENTER:
    del /q "%SystemRoot%\System32\Catroot2\Edb.log
    This command will force the catalog database to rebuild itself.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;817753
    Errors Occur When You Try to Install Updates from the Windows Update Web
    Site

    If the Windows Update scan feature reaches 100%, and then displays "There
    are no updates available at this time" message.
    Verify that your computer's date and time are accurate and that the Internet
    Explorer language option is not empty.
    To check the language setting in Internet Explorer:
    1. Click "Tools" and then choose "Internet Options"
    2. Click the "Languages" button
    3. Make sure at least one language is listed in the "Language Options"
    dialog.
    Windows Update Site Lists Updates That You Already Installed

    Unable to download updates or there is an error message:
    Start/Run - type CMD.
    At the prompt, type the below commands (Press ENTER after each line)

    net stop cryptsvc
    ren %systemroot%\system32\catroot2 oldcatroot2
    net start cryptsvc

    Now try the install again.

    Or
    Start/Run and type in: regsvr32 wintrust.dll

    Windows Update Troubleshooter
    http://v4.windowsupdate.microsoft.com/troubleshoot/

    Why can't I download updates?
    http://www.kellys-korner-xp.com/top10faqs.htm

    Windows Update Is Not Installed
    http://support.microsoft.com/default.aspx?scid=kb;en-us;811269
    This issue may occur if you use the AOL Web browser interface to access and
    download Windows Updates. The AOL Web browser does not communicate properly
    with the Windows Installer software, and this may cause Windows Installer to
    stop responding.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
    You Cannot Install Updates or You Are Prompted to Install Updates That You
    Have Already Installed

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;319585
    WINUP: "Software Update Incomplete, This Windows Update Software Did Not
    Update Successfully" Error Message When You Visit the Windows Update Web
    Site

    "Chris Maxwell" <cmaxwell@interscot.net> wrote in message
    news:049e01c36abb$07a617a0$a301280a@phx.gbl...
    > Hi there,
    >
    > I'm having a strange problem with Windows Update. All
    > updates that I attempt to install are failing with the
    > following error:
    >
    > ---
    >
    > No Updates Were Installed
    >
    > The following items failed to install. To try installing
    > them again, click Review and install updates, and then
    > click Install Now again.
    >
    > August 2003, Cumulative Patch for Internet Explorer 6
    > Service Pack 1 (822925)
    > 813951: Update for Internet Explorer 6 SP1
    > 330994: April 2003, Security Update for Outlook Express 6
    > SP1
    > 821557: Security Update (Windows XP)
    > 811493: Security Update (Windows XP)
    > Security Update for Windows XP (815021)
    > MS03-026: Security Update for Windows XP (823980)
    > Security Update for Microsoft Data Access Components
    > (823718)
    > 823559: Security Update for Microsoft Windows
    > 817606: Security Update (Windows XP)
    > 817787: Security Update Windows Media Player for XP
    > NVIDIA display software update released on May 02 2003.
    >
    > ---
    >
    > It launches the basic installation program to download the
    > setup files where i click "Accept" then comes back with
    > the error above for any files I try to install.
    >
    > I have cleared out the cache, temporary internet files,
    > the windows update files, browser history and have tried
    > Stepping Mode for Windows Update per the knowledge base
    > article and checked that my security settings are set
    > correctly.
    >
    > Does anyone have any ideas what is wrong? It works fine
    > on another PC which is identical in hardware and is also
    > running Windows XP Professional.
    >
    > Thank you for any help that you can provide.
    >
    > Best Regards,
    >
    > - Chris

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