Re: Worm patch won't work
From: Shenan T. Stanley (newshelper_at_hushmail.com)
Date: 08/24/03
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Date: Sun, 24 Aug 2003 10:17:16 -0500
Jeff <> wrote:
> I have tried to download the worm patch for XP. Every
> time I try to open the file I get a message that the file
> cannot be opened because the file "update.inf" cannot be
> verified, and to be sure my cryptographic service is
> running. I can remove the worm with "fixblast" from
> Symantec, but as soon as I go online, the worm returns
> and shuts me down. By the way, the file update.inf is not
> in my computer. I have searched all files. It must be a
> file in the patch. Is there any other patch available to
> block the worm? Plus I've been unable to find a file
> which will tell me whether my cryptographic service is
> running. Any suggestions?
First - use the tools you have to search for an answer. Google, the
Microsoft web site, the news search..
If Automatic Updates are configured, or when you attempt to install updates,
you experience one or more of the following:
- You cannot install some updates.
- You are prompted to install one or more updates that you have already
installed.
- When you attempt to install an update, you receive an error message
similar to:
Setup could not verify the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer.
To workaround this behavior:
1. Exit all programs, including antivirus and other file system filter
driver applications and services.
2. Open a CMD.EXE prompt and type:
RD /S /Q %SystemRoot%\System32\Catroot2
3. If prompted to confirm the deletion, press Yes.
4. Exit the CMD.EXE prompt.
5. Install the updates.
-- Shenan Stanley "Just trying to help" ------------------------- How to use XPs Help and Support http://tinyurl.com/fltf How to Use the Microsoft Product Support Newsgroups http://tinyurl.com/fkja How do I go about posting an informative question? http://www.dts-l.org/goodpost.htm How to use Google http://www.google.com/help/basics.html http://tinyurl.com/fkmc -------------------------
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