Microsoft refusal to accept product key

From: David K (davidk_at_doc.state.vt.us)
Date: 08/22/03 

Date: Fri, 22 Aug 2003 11:09:52 -0700

I bought a Compaq Presario 5000 at a nearby Circuit City
last year. Due to problems surrounding the recent virus,
we had to reinstall XP. Microsoft will not accept the
product key that comes up with both the printed product
key and the key that comes up on the screen when the local
tech tried to reinstall. Microsoft declares it invalid and
won't accept it. How do I get my computer back? Why does
it happen?

Relevant Pages

  • Re: Office XP 2002 Product Key Invalid
    ... CleanUp utility and try installing again. ... when I try to reinstall it on my computer after an opperating system restore. ... Microsoft won't help. ... Message says product key is invalid. ...
    (microsoft.public.office.misc)
  • Re: can not update xp pro window
    ... > pro was install at the time.Now microsoft says I do not ... > have the right product key to update even though it was ... > I`m worried about losing my data if we have to reinstall ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Lost Product Key #
    ... and reinstall my Office for Mac student teacher edition ... The product key and CD key are two separate items. ... If you have a backup of your User's folder, you can copy over the Microsoft ...
    (microsoft.public.mac.office)
  • Re: Lost disks, licensing
    ... How to Replace Lost, Broken, or Missing Microsoft Software or Hardware. ... the (insert latest virus name here) virus, all mail sent to my personal ... | license on it so I can't reinstall. ... | disks to reinstall. ...
    (microsoft.public.office.misc)
  • Re: Product Key matching to CD
    ... I was able to resolve this issue. ... hope that Microsoft will come up with a better solution for end users needing ... to reinstall. ... product key and machine serial number, the CD's should be a little bit more ...
    (microsoft.public.windowsxp.setup_deployment)