RE: Removed Blaster but have other problems...
From: Mike Woolley (mwooll_at_online.microsoft.com)
Date: 08/22/03
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Date: Thu, 21 Aug 2003 22:26:52 GMT
Hello Lori,
Here's the applicable link to get rid of the latest virus you mentioned:
http://securityresponse.symantec.com/avcenter/venc/data/backdoor.sdbot.b.htm
l
for the tftp2016 message, try clicking start, then run, then type in
msconfig and click OK. Click the Startup tab and look for the reference to
that file in the list and uncheck it so it isn't trying to start, its not a
file that Windows needs to start with.
Re your setup error..hm. I assume your D drive is your CD ROM drive, if the
disk can't be read, it may be worth a try to make a folder on your computer
and copy the contents of the CD into that folder, then try running setup
from there. You may ultimately need to get another CD if we can't read the
files from it. Alternatively, if you have System Restore enabled, you could
restore the system to an earlier date before your problems started.
hope this helps and good luck!
Mike
>From: "Lori" <rtrl@hotmail.com>
>Sender: "Lori" <rtrl@hotmail.com>
>Subject: Removed Blaster but have other problems...
>Date: Thu, 21 Aug 2003 11:52:30 -0700
>
>Hi,
>My computer was infected with the Blaster Virus and I was
>able to remove it but I am having other problems.
>
>When I turn on comupter I am asked for the program to run
>TFTP2016--should this file be deleted?
>
>Unable to download patch--received error message about
>cryptographic service--have found answer to that problem.
>
>I am prompted to reinstall windows as some files have been
>changed--receive error message "Unable to Read INF File
>D:i386/TXTSetup.SIF.
>
>Norton has detected new virus Directx.ext,
>Backdoor.Sdbot.D, Norton is unable to delete.
>
>Computer will not turn off on its own.
>
>I would appreciate any help!
>
>Lori
>
>
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