Re: Staying online
From: Mike Mulligan (mmulligan_at_invalid.net)
Date: 08/19/03
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Date: Tue, 19 Aug 2003 15:13:26 -0400
So-called 'blue screen errors' are typically indicative of problematic
hardware or software drivers. If you have not changed any of your hardware
recently, then you may have a faulty software driver. It's not totally
impossible that the worm contributed to this problem, since the effects of
malicious software can be highly unpredictable.
Microsoft Knowledge Base Article - 322205:
"How to Troubleshoot Hardware and Software Driver Problems in Windows XP"
http://support.microsoft.com/default.aspx?scid=kb;en-us;322205
Microsoft Knowledge Base Article - 314103:
"Preparation Before You Contact Microsoft After Receiving a STOP Message on
a Blue Screen"
http://support.microsoft.com/default.aspx?scid=kb;en-us;314103
Mike Mulligan
"Ron" <ronrush@gmx.net> wrote in message
news:009c01c3667d$b8454b40$a601280a@phx.gbl...
> help!
>
> i downloaded the patch, 'cleaned' my computer and ran the
> virus update. i did exactly what i was told on microsoft
> solutions for 'blaster'.
>
> however, my computer still shuts down in a while, like
> every 4 or 5 hrs it will restart by itself.
>
> there is a blue screen before it restarts, but it flashes
> before my eyes, abt 1 sec and i can't read it. my comp
> wld restart and everything returns to normal.
>
> so i will be expecting itself to auto restart in any 4 or
> 5 hours.
>
> what is happening??????? any idea???????
>
>
> >-----Original Message-----
> >My friends computer,running Windows XP Home Edition,
> >unexpectedly goes off line and then restarts within 5
> >minutes of internet surfing. I have searched for the
> >worm,came up empty, updated and installed his virus
> >protection, had no problems after doing this, was online
> >for as long as I wished. He calls back 5 hours later
> >saying he's having the same problem. What could he be
> >doing?
> >.
> >
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