Cryptographic Services won't start

From: rainie klein (rainieklein_at_msn.com)
Date: 08/19/03 

Date: Mon, 18 Aug 2003 19:18:45 -0700

SYMPTOMS
When trying to install a Microsoft update or service pack,
the following error message may appear:
<Update or service pack name> Setup could not verify the
integrity of the file. Make sure the Cryptographic service
is running on this computer
CAUSE
  The Cryptographic Services startup type is set to
Disabled.
 
  A log file or database is corrupted in the %Systemroot%
\System32\Catroot2 folder.
 

THINGS TO TRY

  1. Set the Cryptographic Services startup type to
Automatic: a. Click Start, and then right-click My
Computer (or right-click My Computer on the desktop).
  b. Click Manage, and then double-click Services and
Applications.
  c. Double-click Services.
  d. Right-click Cryptographic Services, and then click
Properties.
  e. From the Startup type list, select Automatic.
  f. Click Start.
  g. Install the update or service pack again. If the
issue is not resolved or Automatic was already selected in
the Startup type list, go to step 2.
 
  2. Stop Cryptographic Services, and then rename the %
Systemroot%\System32\Catroot2 folder: a. Click Start,
and then click Run.
  b. In the Open box, type cmd, and then click OK.
  c. At the command prompt, type the following commands
and press ENTER after each line:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
  d. Type exit to close the command prompt, and then
install the update or service pack again.

Good Luck! I am doing this now with a customer!
Rainie

 

>-----Original Message-----
>Tried all 7 suggestions Jupiter Jones provided, and
>Cryptographic Services still won't start. I keep getting
>error 193: 0xc1. Am about ready to pound the whole PC to
>pieces and get a Mac. Help!
>.
>

Relevant Pages

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