RE: can't run the fixblast.exe

From: Mike Woolley (mwooll_at_online.microsoft.com)
Date: 08/17/03 

Date: Sun, 17 Aug 2003 00:46:57 GMT

Try the manual cleanup of the registry/file system using this link:

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.htm
l

hope this helps!

Mike

--------------------
>Content-Class: urn:content-classes:message
>From: "K" <wicket1011@ivillage.com>
>Sender: "K" <wicket1011@ivillage.com>
>Subject: can't run the fixblast.exe
>Date: Thu, 14 Aug 2003 05:06:51 -0700
>
>Running XP Home edition and encountering the following
>issues when trying to remove the worm:
>
>1. All critical updates have been applied to the computer
>2. Additional file listed on MS website installed
>3. Disabled System restore
>4. Set up the firewall
>5. Activated anti-virus software
>6. run fixblast.exe and it stops and receive an error
>message that it can not continue and send report to
>microsoft, dont' send.
>7. CTRL+ALT+DEL brings up the task manager for a brief
>minute and then it disappears. Can't access this at all
>except for in safe mode and the msblast.exe is not
>appearing.
>8. Try to open the registry to delete the entry and the
>registry appears for a brief minute and disappears. Can
>access through safe mode but the entry is not in the
>registry.
>
>Any thoughts or suggestions on how to clean up this
>computer???
> 

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