Re: That Dam Worm
From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 08/15/03
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Date: Fri, 15 Aug 2003 12:10:34 -0600
Ann;
Try these one at a time.
Please post back with the solution that resolved it for you.
1. Perform Disk Clean-up checking all boxes except "Compress old
files"
Start/All Programs/Accessories/System Tools/Disk Clean-up
2. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History
3. Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.
4. If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot
5. Start/Run
Type "msconfig" ENTER
Select "Normal Start-up"
Click OK, follow prompts and reboot
6. Start/Run
Type "cmd" ENTER
a.
Type "net stop cryptsvc" ENTER.
Type "net start cryptsvc" ENTER.
b.
Type "regsvr32 softpub.dll" ENTER.
Type "regsvr32 wintrust.dll" ENTER.
c.
Type "regsvr32 initpki.dll" ENTER.
Type "regsvr32 dssenh.dll" ENTER.
d.
Type "regsvr32 rsaenh.dll" ENTER.
Type "regsvr32 cryptdlg.dll" ENTER.
Close the box and install the patch.
7. Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.
-- Jupiter Jones [MVP] An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp http://dts-l.org/index.html "Ann Hawkes" <ahawkes@lplarson.com> wrote in message news:0d9e01c36331$cb6c8520$a101280a@phx.gbl... > I have the same problem with the integrity of Update.inf. > I first discovered the worm on Monday before there was any > publicity about it. The help desk at HP provided > assistance in stopping the RPC reboot but never informed > me of any virus. I had previously downloaded the service > patch 1a from microsoft, but evidently still contracted > the worm. I ran the NAV fixblaster removal tool but it > now says I don't have the worm. I cannot download the > microsoft patch, I have internet problems with "unable to > display page", as well as numerous pop ups that I hever > had before. If someone gets back to you regarding the > integrity of update.inf file, please forward it to me. > Many thanks. > > >-----Original Message----- > >Hi, > >I have cleaned the worm off my computer but I'm having > >problems installing the patch. I get an error "KB823980 > >Setup Error". "Integrity of Update.inf, make sure the > >cryptographic service is running". > >When I check the info in Computer Management I'm told I > >don't have enough memory. When I try to activate the > >firewall as instructed it informs me the WMI maybe > >corrupted and run System Restore, however when I try to > >get into system restore it tells me it's suspended > because > >there is not enough disk space. I have cleaned the drive > >as far as possible by deleting a lot of programs etc but > >the disk space is remaining the same. It is also taking > up > >to 10 minutes to logon. > > > >I have 512 meg ram and 1.6GB left on the c: which I would > >expect to be plenty. > > > >Thanks > >Ron > > > >. > >
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