Bug

From: Tracy (Hitechfarrier_at_communicomm.com)
Date: 08/15/03


Date: Fri, 15 Aug 2003 09:35:01 -0700


I found a link to a patch for this problem before my
computer shut down, unfortantly I cannot find the patch
again. But it is out there.

>-----Original Message-----
>I am having a problem with my new computer. I recently
>purchased a new HP computer at Best Buy & even purchased
>the extended warranty on it. This was the middle of
June
>& now I learn that there is a known bug that shuts your
>computer down & then reboots. It happens over and over
&
>they state it is a Windows XP problem that someone left
a
>portal open & then someone accessed it & it is happening
>on all systems. They told me I would have to pay $40 to
>have it fixed, and that it is not covered under my
>warranty since it is a software problem.
>
>The screen states:
>This system is shutting down. Please save all work in
>progress & log off. Any unsaved changes will be lost.
>Shut down initiated by NT Authority\System.
>Windows must restart because the Remote Procedure Call
>(RPC) service terminated unexpectedly.
>
>You then have about 1 minute before it reboots. My
>question is: Is there any fix out there so I won't have
to
>pay to have it done? Also, why is Windows not paying
for
>all these computers to be fixed if it was there problem
>for leaving an opening for someone to access. Why can't
>they send an update or patch, etc. to fix this problem?
>Does anyone have a way to fix this & will it keep it
from
>happening again?
>
>I hope someone will be able to help me soon, as it
>aggrevates me to pay cash for a new system that I cannot
>use & then find out it will cost me extra to get it to
>work again. I have not even had it for 2 months yet.
>.
>



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