Re: Bug

From: Nicholas (mrxp2004_at_nospamyahoo.com)
Date: 08/15/03 

Date: Fri, 15 Aug 2003 08:27:25 -0500

Kay --

Apparently, your computer has an unwelcome visitor known
as the WM32 Blaster/Lovsan worm.

It entered your computer through your internet connection because the "firewall"
was not properly enabled and essential critical updates were not installed from
the Windows Update website. For instructions on fixing the problem, visit:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Remove W32.MSBlast.Worm
http://www.dougknox.com/xp/scripts_desc/xp_msblast.htm

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html 

-- 
Nicholas
-------------------------------------------------------------------------
"Kay Hoaglin" <lkhoaglin@juno.com> wrote in message:
 news:0a2401c36330$56789930$a401280a@phx.gbl...
| I am having a problem with my new computer. I recently 
| purchased a new HP computer at Best Buy & even purchased 
| the extended warranty on it.  This was the middle of June 
| & now I learn that there is a known bug that shuts your 
| computer down & then reboots.  It happens over and over & 
| they state it is a Windows XP problem that someone left a 
| portal open & then someone accessed it & it is happening 
| on all systems.  They told me I would have to pay $40 to 
| have it fixed, and that it is not covered under my 
| warranty since it is a software problem.  
| 
| The screen states:
| This system is shutting down.  Please save all work in 
| progress & log off.  Any unsaved changes will be lost. 
| Shut down initiated by NT Authority\System.
| Windows must restart because the Remote Procedure Call 
| (RPC) service terminated unexpectedly.
| 
| You then have about 1 minute before it reboots.  My 
| question is: Is there any fix out there so I won't have to 
| pay to have it done?  Also, why is Windows not paying for 
| all these computers to be fixed if it was there problem 
| for leaving an opening for someone to access.  Why can't 
| they send an update or patch, etc. to fix this problem?  
| Does anyone have a way to fix this & will it keep it from 
| happening again?
| 
| I hope someone will be able to help me soon, as it 
| aggrevates me to pay cash for a new system that I cannot 
| use & then find out it will cost me extra to get it to 
| work again.  I have not even had it for 2 months yet.

Relevant Pages

  • Re: RPC?
    ... as the WM32 Blaster/Lovsan worm. ... It entered your computer through your internet connection because the "firewall" ... Then immediately turn-on Windows XP's built-in Firewall: ...
    (microsoft.public.windowsxp.security_admin)
  • Re: XP shut-down
    ... as the WM32 Blaster/Lovsan WORM. ... It entered your computer through your internet connection because the "firewall" ... Then immediately turn-on Windows XP's built-in Firewall: ...
    (microsoft.public.windowsxp.security_admin)
  • Re: worm blast
    ... as the WM32 Blaster/Lovsan worm. ... Then immediately turn-on Windows XP's built-in Firewall: ... thanks bonnie. ...
    (microsoft.public.windowsxp.security_admin)
  • Re: system recovering from a serious error
    ... as the WM32 Blaster/Lovsan worm. ... Then immediately turn-on Windows XP's built-in Firewall: ... Visit this web site if you experience difficulty installing ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Guide to secure installtion of IIS 5
    ... don't forget a well-configured firewall. ... Do not put the computer onto the network or the Internet until after the ... Follow the instructions for hardening Windows and IIS at ... Install all service packs and security fixes from Microsoft and otherwise ...
    (microsoft.public.inetserver.iis.security)