Installing security patch
From: denn (listmont_at_aol.com)
Date: 08/15/03
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Date: Fri, 15 Aug 2003 03:03:51 -0700
Diane,
You may indeed have the virus.
Go to symantec.com
They have an extensive explanation on how to install the
patch, configure your computer (and how to do so), how to
modify your registry to keep the virus from running, etc.
The virus removal tool is located right there. Be sure to
boot your computer in the safe mode (again discussed at
the symantec site, if you do not know how). Having
problems finding what you need at the symantec site? Do a
search on google.com, on "epmap". There's a fellow who's
set up a site discussing the various end point mapping
virus problems folks have been experiencing with windows
xp. He has the link to the symantec site hotlinked to
his.
After this, you can apply the patch, run a check on your
machine, etc
Denn
>-----Original Message-----
>I am fairly new to modern computers. I accessed the
site
>to install the patch against the worm and other security
>updates. Seemed to get started fine. Download time
>counted down to 5 min. then stayed there for the next
>hour. I do not appear to have the worm. Tried the
patch
>installation again today and the same thing happened.
>Why does the process seem to lock up?
>
>.
>
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