Setup could not verify the integrity of update.inf
From: George M. Garner Jr. (gmgarner_at_erols.com)
Date: 08/08/03
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Date: Thu, 7 Aug 2003 21:40:24 -0400
I am unable to install the following patches to an XP SP1 box:
Patch NOT Installed MS03-007 Q815021
File C:\WINDOWS\system32\ntdll.dll has a file version
[5.1.2600.1106] that is less than what is expected [5.1.2600.1217].
Patch NOT Installed MS03-013 Q811493
File C:\WINDOWS\system32\ntoskrnl.exe has a file version
[5.1.2600.1106] that is less than what is expected [5.1.2600.1151].
Patch NOT Installed MS03-023 Q823559
File C:\Program Files\Common Files\Microsoft
Shared\TextConv\html32.cnv has a file version [2000.11.9.0] that is
less than what is expected [2003.1100.5426.0].
Patch NOT Installed MS03-024 Q817606
File C:\WINDOWS\system32\drivers\srv.sys has a file version
[5.1.2600.0] that is less than what is expected [5.1.2600.1193].
Patch NOT Installed MS03-026 Q823980
File C:\WINDOWS\system32\rpcrt4.dll has a file version
[5.1.2600.1106] that is less than what is expected [5.1.2600.1230].
Patch NOT Installed MS03-027 Q821557
The registry key **SOFTWARE\Microsoft\Updates\Windows
XP\SP2\KB821557** does not exist. It is required for this patch to
be considered installed.
Patch NOT Installed MS03-030 Q819696
File C:\WINDOWS\system32\quartz.dll has a file version
[6.4.2600.1106] that is less than what is expected [6.4.2600.1221].
The error message is:
"Setup could not verify the integrity of update.inf. Make sure that the
cryptographic service is running on this computer."
The cryptographic service is definitely running.
I tried the recommendations of http://support.microsoft.com/?kbid=326815
with no effect. I also tried a repair install of XP + sp1. This also did
not solve the problem.
The contents of %systemroot%\KB823980.txt are as follows:
Service Pack started with following command line:
***
InstallInfCatalogFile: Installing
e:\ca46321a20fa9d775ce076\sp2\update\KB823980.cat as _000000_.cat...
***
VerifySize: Unable to verify size: Source = NULL: c:\windows\_000000_.cat
***
InstallCatalogFile: VerifyCatalogFile failed for c:\windows\_000000_.cat;
error=0x80092026.
***
InstallInfCatalogFile: Installation failed; error=0x00000002.
***
DoInstallation: ValidateSingleFileSignature Failed: STR_FAILED_INF_INTEGRITY
***
KB823980 Setup encountered an error: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
***
Setup could not verify the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer.
***
Message displayed to the user: Setup could not verify the integrity of the
file Update.inf. Make sure the Cryptographic service is running on this
computer.
***
User Input: OK
***
What else can I do to resolve this problem?
Regards,
George.
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