Re: INstalling security updates

From: Larry (lks44z_at_aol.com)
Date: 08/02/03


Date: Fri, 1 Aug 2003 16:31:41 -0700


I don't get any error messages at all. The computer
after downloading the files just sits there and sits
there and sits there. I keep waiting for the bars to
start appearing on the install bar but it never does. I
can do other things while it is sitting there but the
downloads never install. So, I don't think there is a
problem with the computer.
>-----Original Message-----
>Hope this information assists:
>
>If Updates fail to install:-
>If you receive a 643 error message or a message
indicating that Windows
>Update was unable to complete the operation. This may
occur if the catalog
>database (Edb.log) is damaged.
>Try this:-
>Click Start, click Run, type cmd, and then click OK.
>At the command prompt, type the following command, and
then press ENTER:
>del /q "%SystemRoot%\System32\Catroot2\Edb.log
>This command will force the catalog database to rebuild
itself.
>
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;817753
>Errors Occur When You Try to Install Updates from the
Windows Update Web
>Site
>
>If the Windows Update scan feature reaches 100%, and
then displays "There
>are no updates available at this time" message.
>Verify that your computer's date and time are accurate
and that the Internet
>Explorer language option is not empty.
>To check the language setting in Internet Explorer:
>1. Click "Tools" and then choose "Internet Options"
>2. Click the "Languages" button
>3. Make sure at least one language is listed in
the "Language Options"
>dialog.
>Windows Update Site Lists Updates That You Already
Installed
>
>Windows Update Troubleshooter
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>Why can't I download updates?
>http://www.kellys-korner-xp.com/top10faqs.htm
>Windows Update Is Not Installed
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;811269
>This issue may occur if you use the AOL Web browser
interface to access and
>download Windows Updates. The AOL Web browser does not
communicate properly
>with the Windows Installer software, and this may cause
Windows Installer to
>stop responding.
>http://support.microsoft.com/default.aspx?kbid=326686
>"Windows Update Was Disabled by Your System
Administrator" Error Message
>
>
>
>"Larry" <lks44z@aol.com> wrote in message
>news:053801c357bf$39ef9b00$a401280a@phx.gbl...
>> For the past month now, I have been paying attention to
>> the critical updates posted on the microsoft web
site. I
>> never had before. I seem to be able to download these
>> updates but when it gets to the installation phase of
the
>> screen, it seems to lock up and not do anything. I
have
>> left th ecomputer untouched for more than 30 minutes
>> waiting to see if anything happens but nothing does. I
>> turn off the machine and then go back to microsoft.com
to
>> see if the updates made it on to the computer but they
>> don't. I hit download and install again, the download
>> goes very quickly like the files are already on the
>> computer but they don't seem to be able to be
installed.
>> Any ideas on how to solve this problem?
>
>.
>