Re: WinXP Pro Not Booting === Challenging Problem for Experts - Cant use Recovery Console or Repair, Install Loops + Encrypted Data to retrive
From: Bill James (wgjames_at_mvps.org)
Date: 07/30/03
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Date: Tue, 29 Jul 2003 18:32:06 -0600
With the problems you are describing, I still think you should check the RAM. If that checks out, I would be sure to remove any PCMICA cards or external devices you might have, including docking port if present, then try the repair install again.
-- Bill James Microsoft MVP·DTS Win9x VBScript Utilities » www.billsway.com/vbspage/ Windows Tweaks & Tips » www.billsway.com/notes_public/ "Paul" <paulb@NOSPAMihug.com.au> wrote in message news:bg5qk2$3fi$1@lust.ihug.co.nz... > Bill, thanks for the response, however as I am unable to boot the machine > into anything resembling Windows I am therefore unable to apply a patch to > resolve the Recovery Console password problem (KB 307545). > > Anyone know a way of fixing the recovery Console Password issue by say > getting the files themselves and copying them to the appropriate location? > > Basically I need to get a recovery console type thing happening so that I > can restore registry files for the system to boot, assuming it can given > that it has stopped half way through an install......Please see email below > regarding full extent of issue........ > > Cheers > Paul > > <<>> > "Bill James" <wgjames@mvps.org> wrote in message > news:unkNTIcVDHA.2000@TK2MSFTNGP09.phx.gbl... > The KB article for password rejection using the Recovery Console gives > information on how to obtain the hotfix by calling MS Support. As long as > you have that specific problem and do not ask any other support questions > during the call you will not be charged for the call. > > You might want to check your RAM with a good boot disk diagnostic checker > such as Memtest86 - Memory Diagnostic Page: http://www.memtest86.com/. Bad > RAM could have caused the original problem and the problems with repair > install. > > -- > > Bill James > Microsoft MVP·DTS > > Win9x VBScript Utilities » www.billsway.com/vbspage/ > Windows Tweaks & Tips » www.billsway.com/notes_public/ > > "Paul" <paulb@NOSPAMihug.com.au> wrote in message > news:bg5gse$q2f$1@lust.ihug.co.nz... > > WinXP Pro Not Booting - Challenging Problem for Experts - Cant use > Recovery > > Console or Repair, Install Loops + Encrypted Data to retrive > > > > ******Issue****** > > > > Laptop wouldnt boot due to a registry issue/corruption - Was able to go > into > > windows and login, but no shell (start menu, desktop, icons etc) > > > > Safe Mode, Last Know Good and all other users profiles didnt work either - > > same issue as above. > > > > I do not have a ASR Boot Disk, but do have a System State backup on my > > drive. > > > > *****Fixs Tried****** > > > > 1. Recovery Console > > > > Tried using Recovery Console from WinXP CD, ie. Boot from XP CD > > > > Refer > > http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545 > > How to Recover from a Corrupted Registry That Prevents Windows XP from > > Starting. > > (The procedure described in this article uses Recovery Console and System > > Restore) > > > > This worked until I got to the Admin password prompt. It then failed as > > there is a bug with Recovery Console and some machines where XP was OEM > > installed. So its not possible to run Recovery Console. > > > > http://support.microsoft.com/default.aspx?scid=kb;EN-US;308402 - 'The > > Password Is Not Valid' Error Message Appears When You Log On to Recovery > > Console in WinXP > > > > 2. Repair from XP CD > > > > I next tried a repair from CD per MS KB article. > > http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341 - How to > > Perform an In-Place Upgrade (Reinstallation) of Windows XP > > > > This started to work but then after installing drivers and adding CD Key > it > > restarted the PC (reading about 32 minutes remaining). It restarts the > > install from scratch again (......"restarting Setup.....") > > > > And It goes round and round in this loop. Probably due to the auto restart > > on device install failure or perhaps because of the corrupt registry. > > > > *******Current Status****** > > > > Starting PC now restarts the WinXP install as it never finished last time, > > ie. it DOESNT go to a Win Startup Adv Start Up menu now. > > > > So I'm kind off half way into an install that wont complete. Its possible > to > > boot with XP CD and go to Recovery Console and/or XP Install. But neither > > work. > > > > I could do a new install maybe but this may not work either and may???? > > result in me not being able to access user profiles and data that is > > ENCRYPTED using WinXP EFS - I do not have the key saved anywhere to disk > > etc. > > > > ******* > > I am really desperate on what to do with this due ro my 8GB's of encrypted > > data, can anyone please help? > > ******* > > > > I have contacted MS and the OEM and they are no help, expect to try a > > parallel install of Windows which will I'm sure will lose all my encrypted > > data, or at leas never allow me to access it again. > > > > I think I need an NTFS Dos type app so that I can follow a [semi] normal > > procedure for system restore per KB article on using the recovery console. > > > > > > *****Can anyone provide any light please:******* > > > > 1. What options do I have? > > > > 2. Can I save my data anyway? esp. given that its encrypted? > > > > 3. Is using some sort of NTFS DOS type app going to be enough for me to > > restore some standard registry setting settings to boot? > > > > 4 If I do this will it boot given that I am now half way through a new > > install that wont finish? > > > > 5. Is it possible to force the install to complete, disable the flag > > somewhere that is making it reboot? > > > > 6. Will the restore options,ie. converting back to an original registry > work > > given that I seem to be half way through an install? If I do this it may > not > > boot anyway? > > > > ******* > > > > I'd really appreciate any help that people can give me, feel free to email > > group or myself direct. Im sure that others must have had this problem. > > Basically if it had not been for the MS BUG with Recovery Console and OEM > > version of XP I would have had it fixed in 30 minutes. > > > > Regards > > Paul > > > > ps. For more on the repair options I have tried you can check out this > > excellent resource with screen shots: > > http://www.webtree.ca/windowsxp/repair_xp.htm > > > > Also I think reinstalling will also cause some data loss according to: > > http://support.microsoft.com/default.aspx?scid=kb;EN-US;312369 -You May > Lose > > Data or Program Settings After Reinstalling, Repairing, or Upgrading > Windows > > XP > > > > > >
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- In reply to: Paul: "Re: WinXP Pro Not Booting === Challenging Problem for Experts - Cant use Recovery Console or Repair, Install Loops + Encrypted Data to retrive"
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