Can't Install Norton Internet Security 2003 on XP
From: Mike Hunt (schubert_at_rochester.rr.com)
Date: 07/03/03
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Date: Thu, 03 Jul 2003 14:58:07 GMT
I couldn't find an XP site for my problem, but perhaps someone here can help
me.
When I attempt to install Norton Internet Security 2003 on my computer using
windows xp, I get an error message: "Runtime Error! C:\Program
Files\Norton Security\IntroWiz.exe Abnormal Program termination" (In
addition, Norton Internet Security 2003 does not seem to install completely,
but it does finish)
When I checked Symantec's web site, I found a solution that requires that I
replace the file oleaut32.dll version 3.50.5014.0 with a new version
4.71.1015.0 So I downloaded the new version from the Windows web site. But
when I attempt to open the new version, it tells me the file will only open
with windows 98 and suggested I download the newest service pack for windows
nt. I don't have nt, but I did download and installed the newest service
pack for xp. But the version of oleaut32.dll remains 3.50.5014.0
What can I do to properly install Norton Internet Security 2003 on my
computer? I already have several viruses on my computer, and my computer is
not operating too well.
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