Re: System Restore Yields Incomplete Restoration

From: fan2100 (fan2100_at_netzero.net)
Date: 06/27/03


Date: Fri, 27 Jun 2003 11:11:38 -0700


Thank you, Jupiter.

I'll go to the sites you suggest. But, how does data
become corrupted in System Restore? Norton tech support
said even they can't penetrate system restore files when
NAV detects a virus.

I recently received three emails that appeared to be from
Microsoft regarding the June, 2003 Cumulative Patch but
that actually contained the virus W32.Gibe.B@mm. NAV
quarantined the virus each time, and I reported to MS and
Symantec. Yet after that, when I opened Outlook to work
offline, a new network connection for an UOL user would
try to connect to the internet. Netzero doesn't
allow "spontaneous" connections, so I was able to delete
that connection setup.

Still, when I went to do a System Restore to a point
before receiving these three emails, I was unable to do
so. I could only restore to a point after I had received
the first of the three. This computer is brand new and
its initial restore point was June 11th. There's almost
nothing on it in terms of software save for XP.SP1 and
Office XP.SP2, and the usual peripheral drivers and CD-RW
software.

Can you shed any light for me on how System Restore files
could have become corrupted in such a short time by a
virus that was quarantined? I also ran a check from
Symantec's web site for Trojan Horses and there are none.

Please let me know.

Thanks again,

Fayette
>-----Original Message-----
>Fayette;
>You may have corrupted data in System Restore.
>Turn off/on System Restore to delete corrupted files:
>Start/All Programs/Accessories/System Tools/System
Restore.
>Click System Restore Settings on left side.
>Check "Turn off System Restore", click OK, follow
prompts and reboot.
>This deletes all Restore Points including corruption.
>Then go back and turn on system Restore and create a
Restore Point.
>Otherwise:
>http://www.microsoft.com/technet/itcommunity/newsgroups/f
aqsrwxp.asp
>
>--
>Jupiter Jones [MVP]
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
etup.asp
>Please respond to newsgroup only for everyone's benefit.
>
>
>"fan2100" <fan2100@netzero.net> wrote in message
>news:05de01c33c4f$d59a5490$a401280a@phx.gbl...
>> Would someone please tell me what the root causes are
>> when executing a system restore results in an
incomplete
>> restoration?
>>
>> Does this mean my XP registry is corrupted?
>>
>> Thanks a bunch,
>>
>> Fayette
>
>
>.
>



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