Re: Accessing Administrator

From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 06/11/03 

Date: Tue, 10 Jun 2003 19:27:47 -0600

Ronny;
Can you Scan for Viruses online:
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym

Check your manual or contact HP for recovery procedures.
Many HP computers do not come with CDs, they use a hidden partition on
the hard drive. 

-- 
Jupiter Jones  [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.
"Ronny Tong" <rkwtong@netvigator.com> wrote in message
news:061b01c32fad$29b45e40$a301280a@phx.gbl...
> My computer (a HP Pavilion 760D)suffered a serious virus
> attacked recently. As a result , many of my files including
> some windows files, were corrupted.  My Norton Antivirus
> programme ("NA") was disabled and I have not been able to
> reinstall it.  One of the problems is I need to first
> uninstall remnants of  NA from the windows registry but I
> have not been able to gain access to the registry through
> the regedt command.  I get an error message which says,
> "access denied by administrator".  I cannot open the
> administrator account as when the computer was first
> installed by the HP staff they did not apparently activate
> the administrator code (or so I was told by my office
> computer technician).
> I am told I need to reinstall windows but then I discovered
> in fact no windows disc came with my machine.  Nor is the
> Application Recovery programme referred to in the manual
> installed.
> Can anyone help?
> Ronny Tong

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