"view information for another computer" is not working

From: Åse (ase_test2_at_hotmail.com)
Date: 05/30/03


Date: Fri, 30 May 2003 09:41:13 -0700


I am using Windows XP Pro and trying to connect to another
Windows XP Pro computer on the network using the Help and
Support Center.
(Click on the following:
    Start;
    Help and Support;
    Use Tools to view your computer information...;
    Advanced System information;
    View information for another computer)
I then get prompted to enter the name of the computer I am
trying to connect to. After I enter the name of a computer
on the network, a page (entitled "Computer Information for
\\computername") opens up with five options (View general
system info, Find info about hardware installed, View list
of software installed etc). So far all looks good, but
here starts the mystery. When I click on one of these
links, it appears to be working, but actually the
information that is gathered and presented comes from my
own workstation. Regardless of which link I try, I hear my
own system being accessed and then I see info about my own
software, hardware, crashes etc. I have tried connecting
to several different WinXP computers in our domain and on
our local network, and with the same result. I only see
info from my own system. I have tried using IP address to
connect, but the result is the same.

Does anyone understand?
Can anyone else use this feature successfully?

Thank you!
Åse
for example "view a list of software installed on this
computer"

My user account is a member of domain admins.



Relevant Pages

  • Re: Application Hang
    ... provide free email support, sorry. ... >> Windows XP Pro system on a network with Celeron CPU (small cpu since ... >> it works as a so called printer server as well). ... >> The system is running a printer which is shared by the whole network, ...
    (microsoft.public.windowsxp.general)
  • Re: Is a Windows 98se computer more, or less, of a security threat with IE 5.5 (unused) & Firefo
    ... We aren't using any Windows ME machines at all. ... That might be a better solution, however Windows 98 does not support ... He's very knowledgable about network security, ...
    (microsoft.public.windowsupdate)
  • Re: Windows XP and IE6 problems
    ... see Help and Support Center at ... service) after the unexpected termination of the Windows Management ... DHCP Server) for the Network Card with network address 000E50626A8D. ... You can access Event Viewer by selecting Start, Administrative Tools, ...
    (microsoft.public.windowsxp.general)
  • RE: dwi.exe error
    ... I restored the system to 7-4 and rebooted and received the error message. ... took off of Windows update but SP3 is gone. ... see Help and Support Center at ... Card with network address 001FE15E3794 is already in use on the network. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Hi
    ... are required to support Macs, palm pilots or whatever in addition to the ... would apply to a largely Mac-based organisation that required a few Windows ... It's been a long while since I've managed such a small network so I ... of the latest hardware, OS and application software. ...
    (uk.comp.sys.mac)