Re: XP security update incompatible w/other companies software

From: LT (LT1952_at_695online.com)
Date: 05/30/03 

Date: Fri, 30 May 2003 08:35:02 -0700

uh-oh. i'm not a guru. had this pc not 2 yrs yet. i dont
know what safe mode is. dont know how to disable norton +
i dont know what service u mean. i never had a prob w
norton b4. always been happy w it. i was thinking the
withdrawn update (u said it was 818043) has something to
do w it but i didnt install it (cant find it on windows
update or add-rem progs). i'm really stuck + msn wont
want to help cause my os is oem. so i guess i'll have to
call dell. did that once b4 + they were not good--ended up
fixing it myself + i dont know anything! are u a
professional? u sound smart. anyway, all help is
appreciated. thanks!
>-----Original Message-----
>Can you get up in a safe mode boot ?
>If so, try disabling that Norton stuff, long enough
>to get the service applied completely.
>Your issue may be from installing while the
>antivirus software is active.
>
>"LT" <LT1952@695online.com> wrote in message
>news:4f1f01c32606$4ceb63a0$a001280a@phx.gbl...
>> so how DO u uninstall it? is anyone having same problem
>> as i am? when i startup, i get to my desktop + my pc
goes
>> black + starts up all over again. the error report
>> says "symevent" (from Norton antivirus) is probable
cause
>> of "serious error". yikes! help!
>> >-----Original Message-----
>> >818043
>> >It is uninstallable using Add/Remove Programs
>> >If it is in conflict you would know by now as you would
>> >not be communicating on the wire from/to that machine.
>> >
>> >"Bill Benner" <steam611@att.net> wrote in message
>> >news:52bc01c325f0$055bd8f0$a301280a@phx.gbl...
>> >> I automatically receive notice of critical XP
updates. I
>> >> understand that Microsoft has withdrawn a specific
>> update
>> >> that has been offered in the last few days because of
>> >> incompatibility problems w/other companies security
>> >> software such as Symantec. What is the number of this
>> >> problem software which was issued by Microsoft and
how
>> do
>> >> I uninstall it if I have it?
>> >>
>> >> Thanks
>> >>
>> >> Bill
>> >
>> >
>> >.
>> >
>
>
>.
>

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