Re: cant do wndws update
From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 05/29/03
- Next message: Kevin Muenzler: "XP Auto Update still wanting to download updates!"
- Previous message: boomsmack: "cant do wndws update"
- In reply to: boomsmack: "cant do wndws update"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Date: Thu, 29 May 2003 15:15:12 -0600
Follow this link:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Look for:
"When trying to access the Windows Update Web site you receive the
following error message: Access Denied. Please check"
"When trying to use the Windows Update Web site you receive an
"Administrators Only" error message"
Otherwise:
****Sections changed 26 May 2003****
POST BACK WITH THE EXACT INFORMATION FROM STEP 14 if all else fails.
1. Reboot computer then try updates one at a time if issue involved
multiple updates.
2. Check Date/Time
3. Disable firewall
4. Disable antivirus
5. (Windows XP):
Reboot computer.
http://support.microsoft.com/?scid=kb;en-us;326815
Don't forget steps 6-9 catroot2 file.
Do this whether SP1 is the issue or not.
6. (Windows XP)
Go to Control Panel.
Click Windows Update on the left panel
7. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History
8. If you use AOL, minimize AOL and open Internet Explorer and try
Windows Update
9. Set a language in Internet Explorer:
To check the language setting in Internet Explorer:
(1.) Click "Tools" and then select "Internet Options".
(2.) Click "Languages".
(3.) Make sure at least one language is listed in the "Language
Options" dialog box.
10. Disable the options "Automatically detect settings" and "Use
automatic configuration script."
To do this:
(1.) Open Internet Explorer.
(2.) Click "Tools," and then click "Internet Options."
(3.) Click "Connections," and then click "LAN Settings."
(4.) Make sure the check boxes for "Automatically detect settings" and
"Use automatic configuration script" are not selected.
11. Upgrade to Internet Explorer Service Pack 1 if not already
installed:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp
12. Start/Run
Type "msconfig" ENTER
Click Start-up tab and make a note of what is checked and unchecked.
Go back to General tab.
Select Selective Start-up (unless already selected).
Uncheck "Load Start-up group items".
Click OK, follow prompts and reboot.
Try windows Update again.
When done, go back to MSCONFIG.
Recheck Start-up tab items and place to normal Start-up if that was
original configuration.
Click OK and follow prompts.
13. Change the URL from "http..." to "https...".
14. Check the Windows Update Log in the "C:\Windows\Windows
Update.log" for the exact error message.
See if something here fits
http://v4.windowsupdate.microsoft.com/troubleshoot/
-- Jupiter Jones [MVP] An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp Please respond to newsgroup only for everyone's benefit. "boomsmack" <boomsmack@hotmail.com> wrote in message news:58d901c32622$1792dc30$a101280a@phx.gbl... > get message saying i hafta be admin but i am!
- Next message: Kevin Muenzler: "XP Auto Update still wanting to download updates!"
- Previous message: boomsmack: "cant do wndws update"
- In reply to: boomsmack: "cant do wndws update"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
