Re: Cannot load user profile - corrupted profile
From: Damon Xu[MSFT] (damonx_at_online.microsoft.com)
Date: 05/13/03
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Date: Tue, 13 May 2003 07:10:08 GMT
Hi Roger;
Thank you for posting!
For the corrupt hive file, you may refer to the following articles to
restore it:
Q307545:How to Recover from a Corrupted Registry That Prevents Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;307545
Hope this helps!
Have a great day!
Sincerely,
Damon Xu
MCSE2000, MCDBA2000
Microsoft Partner Online Support
Get Secure! - www.microsoft.com/security
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| Content-Class: urn:content-classes:message
| From: "Roger" <djroger@mail.com>
| Sender: "Roger" <djroger@mail.com>
| References: <045001c316ce$064cdb00$a401280a@phx.gbl>
<u2QANb2FDHA.3056@tk2msftngp13.phx.gbl>
| Subject: Re: Cannot load user profile - corrupted profile
| Date: Mon, 12 May 2003 14:38:23 -0700
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| I am running XP home and my SAM file is corrupt.... I
| tried the F8 as below... what can I do to access my
| system.... email responce to DJRoger@mail.com... Thankin
| you in advance for any help....
|
| >-----Original Message-----
| >If a user account registry hive is corrupt, the first
| thing to try is to
| >reboot, press F8 when the Windows logo appears, and
| select "Last Known
| >Good". If this doesn't work, we can try to extract the
| account registry
| >hive from the System Volume Information folder where
| System Restore
| >keeps its data.
| >
| >You need to change permissions on the SVI folder in order
| to gain read
| >access to it. Inside that folder is a folder
| named "_restore{...}" and
| >inside this folder are RPnnn folders with higher numbered
| folders being
| >the most recent restore points.
| >
| >Open the highest numbered RPnnn folder and look in the
| \snapshot
| >subfolder for
| >
| >_REGISTRY_USER_NTUSER_S-1-5-21-...-...-...-xxxx
| >
| >If you look in the registry under
| >HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
| >NT\CurrentVersion\ProfileList you will find keys with
| these security ID
| >strings. Look in the long ones for one with an account
| ProfileImagePath
| >that matches the account whose hive you want to restore.
| >
| >Note this SID number and then extract the file from
| \RPnnn\snapshot that
| >matches this SID. This should be the profile ntuser.dat
| file. Rename the
| >corrupted ntuser.dat file under C:\Documents and
| >Settings\user\ntuser.dat to \ntuser.da- and then move and
| rename the SVI
| >file to ntuser.dat and try to logon to that account.
| >
| >Of course, if System Restore is not working at all you
| may be unable to
| >find a \RPnnn\snapshot folder to extract. In this case,
| you might as
| >well start a new registry hive for that user by creating
| a new account
| >and copying the old files and shortcuts into that new
| account.
| >
| >I would get ERUNT and make a snapshot of the registry
| every day with it
| >so you can restore from that utility instead of
| extracting from the SVI
| >folder.
| >
| >See the System Restore FAQ at
| >http://microsoft.com/technet/itcommunity/Newsgroups/FAQSRW
| XP.asp for
| >help in getting System Restore functioning properly.
| >
| >--
| >Kent W. England, Microsoft MVP for Windows
| >
| >
| >
| >"Daniel Nancarrow" <exile1981@hotmail.com> wrote in
| >message news:045001c316ce$064cdb00$a401280a@phx.gbl...
| >
| >> I have been unable to access my user profile as i got
| >> these two messages this morning at the welcome screen
| when
| >> turning on my computer:
| >>
| >> User Enviroment
| >>
| >> Windows cannot load your profile because it may be
| >> corrupted. Contact your administration.
| >>
| >> User Enviroment:
| >> Windows cannot find the local profile and is logging you
| >> on with a temporary profile. Changes you make to this
| >> profile will be lost when you log off.
| >>
| >> Windows XP just logs me on without my settings and I
| >> cannot find any of my saved files in games, and cannot
| >> find my files from the desktop.
| >>
| >> I only had one user account for myself.
| >>
| >> Any help would be greatly appreciated.
| >>
| >> Daniel
| >
| >.
| >
|
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