Re: Winxp Windows Update Problem - pls help
From: Ken Haim (kenhaim_at_yahoo.com)
Date: 05/03/03
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Date: Fri, 2 May 2003 18:25:54 -0800
hi. i went to control panel but i just get a fold of icons there is not left
hand pane. can you give me any more detail on where you found this.
thanks a lot
"Lou" <Nitewolf047@hotmail.com> wrote in message
news:022d01c3102f$3f8a2030$a401280a@phx.gbl...
> lol... I had the exact same prob...couldn't access win
> update no matter what I did. Then , on a whim I went to
> the control panel. theres a windows update in the left
> hand pane. I clicked on it and was able to connect to the
> site. Maybe will help you too. A windows glitch I think.
> >-----Original Message-----
> >Please Help. I am not a computer expert and I am new to
> XP but I am
> >good at reading an following directions. Here is the
> problem: When I
> >try to do a windows update, I get the following message:
> >
> >To install items from Windows Update, you must be logged
> on as an
> >administrator or a member of the Administrators group.
> If your
> >computer is connected to a network, network policy
> settings may also
> >prevent you from completing this procedure.
> >
> >I have been to the microsoft support web site and have
> followed their
> >trouble shooting directions which are listed below
> except for the part
> >about the proxy settings since i do not use a proxy
> server. PLEASE
> >HELP! I have tried everything and searched the web for
> more help but
> >could not find anything.
> >
> >Of course I will provide any information that is
> needed. I am running
> >an ACER travelmate 803 connecting to the web on my
> wireless network.
> >(my wife's computer which is running windows 98 is on
> the same
> >wireless network and has no trouble running windows
> update.
> >
> >I will be most greatfull for any help I can get.
> >
> >MICROSOFT TROUBLE SHOOTING INFO BELOW
> >---------------------------------------------------------
> ----------------------
> >Problem Description:
> >When you attempt to use the Windows Update site, you may
> receive an
> >error
> >message similar to the following:
> >
> > Administrators Only (-2146828218) To install items
> from Windows
> >Update, you
> > must be logged on as an administrator or a member of
> the
> >Administrators
> > group. If your computer is connected to a network,
> network policy
> >settings
> > may also prevent you from completing this procedure.
> >
> >You receive this message even though you are already
> logged on as an
> >administrator or a member of the Administrators group.
> >
> >
> >Resolutions:
> >This issue indicates a problem accessing a resource and
> may not
> >indicate a lack of administrative privileges. One of
> the resolutions
> >below may help.
> >
> >To resolve this issue, follow these steps:
> >
> >1. Click "Start," and then click "Run."
> >2. In the Open box, type regedit and then click "OK."
> >3. Locate and select the following registry key:
> >
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
> on\WindowsUpdate
> >4. click "Edit," and then click "Permissions."
> >5. Click "Add," and then type "Everyone" in the
> > dialog box that appears.
> >6. Click "Check Names," and then click "OK."
> >7. Select "Everyone" in the "Group or user names" list.
> >8. Under Permissions for "Everyone," select the "Full
> Control" check
> >box
> > in the "Allow" column. Note that the "Read" check box
> in the
> >"Allow" column is now also selected.
> >9. Select each user, in turn, in the "Group or user
> names" list, and
> >then verify
> > that no check boxes are selected in the "Deny"
> column. Clear any
> >check boxes that are selected in the "Deny" column.
> >10. Click "Advanced," and then select the "Replace
> permission entries
> >on all child objects with entries shown here that apply
> to child
> >objects" check box, and then click "OK."
> >11. Click "Yes" if you are prompted for confirmation.
> >
> >NOTE: You should also check the firewall and the proxy
> server settings
> >and
> >configurations, or ask the appropriate administrator to
> do so.
> >---------------------------------------------------------
> -----------------------
> >You can work around this issue by adding the following
> to the
> >exceptions list in the Internet
> >
> >Options Proxy Settings:
> >
> >Windowsupdate.microsoft.com
> >V4.Windowsupdate.microsoft.com
> >Download.Windowsupdate.com
> >
> >To access the Exceptions settings.
> >1. Open Internet Explorer
> >2. Click "Tools," and then click "Internet Options."
> >3. Click "Connections," and then click "LAN Settings."
> >4. Click "Advanced" and add windowsupdate.microsoft.com
> to the
> >exceptions list.
> >
> >OR
> >
> >1. Open Internet Explorer, click "Tools" and then
> click "Internet
> >Options."
> >2. Click "Advanced".
> >3. Scroll down until you see "Use HTTP 1.1 through Proxy
> Connections,"
> >and then select the
> >check box.
> >4. Click "OK."
> >5. Close and restart Internet Explorer. You should now
> be able to
> >connect to Windows Update.
> >
> >OR
> >
> >Rename the subdirectory C:Windows\System32\Catroot2 to
> >C:Windows\System32\Catroot2temp\.
> >Restart the computer and then try to run Windows Update.
> >---------------------------------------------------------
> -----------------------
> >
> >
> >
> >Issue Applies To:
> >Windows XP Client
> >
> >
> >
> >Did this resolve your problem?
> >
> >Your answer is anonymous and is used to help improve
> content on this
> >site. Your privacy is protected. More about this
> >.
> >
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