Winxp Windows Update Problem - pls help
From: Lou (Nitewolf047_at_hotmail.com)
Date: 05/02/03
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Date: Thu, 1 May 2003 15:16:01 -0700
lol... I had the exact same prob...couldn't access win
update no matter what I did. Then , on a whim I went to
the control panel. theres a windows update in the left
hand pane. I clicked on it and was able to connect to the
site. Maybe will help you too. A windows glitch I think.
>-----Original Message-----
>Please Help. I am not a computer expert and I am new to
XP but I am
>good at reading an following directions. Here is the
problem: When I
>try to do a windows update, I get the following message:
>
>To install items from Windows Update, you must be logged
on as an
>administrator or a member of the Administrators group.
If your
>computer is connected to a network, network policy
settings may also
>prevent you from completing this procedure.
>
>I have been to the microsoft support web site and have
followed their
>trouble shooting directions which are listed below
except for the part
>about the proxy settings since i do not use a proxy
server. PLEASE
>HELP! I have tried everything and searched the web for
more help but
>could not find anything.
>
>Of course I will provide any information that is
needed. I am running
>an ACER travelmate 803 connecting to the web on my
wireless network.
>(my wife's computer which is running windows 98 is on
the same
>wireless network and has no trouble running windows
update.
>
>I will be most greatfull for any help I can get.
>
>MICROSOFT TROUBLE SHOOTING INFO BELOW
>---------------------------------------------------------
----------------------
>Problem Description:
>When you attempt to use the Windows Update site, you may
receive an
>error
>message similar to the following:
>
> Administrators Only (-2146828218) To install items
from Windows
>Update, you
> must be logged on as an administrator or a member of
the
>Administrators
> group. If your computer is connected to a network,
network policy
>settings
> may also prevent you from completing this procedure.
>
>You receive this message even though you are already
logged on as an
>administrator or a member of the Administrators group.
>
>
>Resolutions:
>This issue indicates a problem accessing a resource and
may not
>indicate a lack of administrative privileges. One of
the resolutions
>below may help.
>
>To resolve this issue, follow these steps:
>
>1. Click "Start," and then click "Run."
>2. In the Open box, type regedit and then click "OK."
>3. Locate and select the following registry key:
>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
on\WindowsUpdate
>4. click "Edit," and then click "Permissions."
>5. Click "Add," and then type "Everyone" in the
> dialog box that appears.
>6. Click "Check Names," and then click "OK."
>7. Select "Everyone" in the "Group or user names" list.
>8. Under Permissions for "Everyone," select the "Full
Control" check
>box
> in the "Allow" column. Note that the "Read" check box
in the
>"Allow" column is now also selected.
>9. Select each user, in turn, in the "Group or user
names" list, and
>then verify
> that no check boxes are selected in the "Deny"
column. Clear any
>check boxes that are selected in the "Deny" column.
>10. Click "Advanced," and then select the "Replace
permission entries
>on all child objects with entries shown here that apply
to child
>objects" check box, and then click "OK."
>11. Click "Yes" if you are prompted for confirmation.
>
>NOTE: You should also check the firewall and the proxy
server settings
>and
>configurations, or ask the appropriate administrator to
do so.
>---------------------------------------------------------
-----------------------
>You can work around this issue by adding the following
to the
>exceptions list in the Internet
>
>Options Proxy Settings:
>
>Windowsupdate.microsoft.com
>V4.Windowsupdate.microsoft.com
>Download.Windowsupdate.com
>
>To access the Exceptions settings.
>1. Open Internet Explorer
>2. Click "Tools," and then click "Internet Options."
>3. Click "Connections," and then click "LAN Settings."
>4. Click "Advanced" and add windowsupdate.microsoft.com
to the
>exceptions list.
>
>OR
>
>1. Open Internet Explorer, click "Tools" and then
click "Internet
>Options."
>2. Click "Advanced".
>3. Scroll down until you see "Use HTTP 1.1 through Proxy
Connections,"
>and then select the
>check box.
>4. Click "OK."
>5. Close and restart Internet Explorer. You should now
be able to
>connect to Windows Update.
>
>OR
>
>Rename the subdirectory C:Windows\System32\Catroot2 to
>C:Windows\System32\Catroot2temp\.
>Restart the computer and then try to run Windows Update.
>---------------------------------------------------------
-----------------------
>
>
>
>Issue Applies To:
>Windows XP Client
>
>
>
>Did this resolve your problem?
>
>Your answer is anonymous and is used to help improve
content on this
>site. Your privacy is protected. More about this
>.
>
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- In reply to: Ken: "Winxp Windows Update Problem - pls help"
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