Re: Critical up date Q817287
From: Torgeir Bakken (MVP) (Torgeir.Bakken-spam@hydro.com)
Date: 04/24/03
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Date: Thu, 24 Apr 2003 22:09:28 +0200 From: "Torgeir Bakken (MVP)" <Torgeir.Bakken-spam@hydro.com>
Mark Less wrote:
> The auto update will not install this patch. I tried to
> find it to manualy install it but I can't. Can you please
> tell me where to find this patch, because search can't
> find it either.
Hi
For WinXP, renaming or deleting the Catroot2 folder may solve the problem.
Go to http://support.microsoft.com/?scid=kb;en-us;326815
Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).
Then try to install the update again.
Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287 (the one you have problems installing).
Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287
If renaming or deleting the Catroot2 folder doesn't help, try this:
Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
-- torgeir Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scriptcenter
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