Re: Q811493 hotfix

From: Joe (vortex_@msn.com)
Date: 04/24/03 

From: "Joe" <vortex_@msn.com>
Date: Wed, 23 Apr 2003 16:14:25 -0700

Thanks for the info, Jupiter. I use Norton AV & firewall
and my system also has slowed to a crawl (taking up to 10
seconds for basic prog's to load with a 1.6 ghz processor)
after installing the Q811493 hotfix. I was almost tempted
to remove the damned thing via Add/Remove but was worried
it'd drop my system back a week to the prior restore point
and I'll lose a lot of program updates. Anyone know if it
restores back to before the hotfix or just removes the
hotfix and retains everything else that's been updated
since? Hopefully we'll see a fix soon.

  Joe

>-----Original Message-----
>Jack;
>Some computers have issues with 811493 causing a slowdown,
others do
>not.
>The issue seems to be a conflict with Windows Update
811493 and
>antivirus applications.
>Similar issues reported with McAfee, Norton, EZ Trust and
possibly
>others.
>Uninstall 811493 from Control Panel Add/Remove Programs.
>
>Microsoft has stated they are working on the cause, so
hopefully we
>will get some definitive solution real soon.
>
>--
>Jupiter Jones
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
>Please respond to newsgroup only for everyone's benefit.
>
>
>"Jack" <jackg058@msn.com> wrote in message
>news:05f201c309db$a204d7a0$3401280a@phx.gbl...
>> Last week I updated my Windows XP Home Edition OS via
>> Windows Update, installing the Q811493 update as suggested.
>> My system is now crawling, in fact so slow I was beginning
>> to think I may have hardware issues. That is, until I read
>> the article posted on Yahoo this a.m. which indicates that
>> many users are discovering this slowdown and that it
>> relates to the hotfix listed above. Microsoft has claimed
>> that no one has informed the help desk, but since I cannot
>> find the number anywhere (other than pay ones) I cannot
>> inform the help desk. The fix, according to users, is to
>> remove this patch. Microsoft says please don't, to inform
>> their help desk. This is my attempt to inform Microsoft
>> that I do have this slowdown issue, and it is so bad that I
>> had mostly quit using my laptop that runs Windows XP Home.
>> Is there going to be a fix, or do I follow the users
>> advice and remove that fix?
>
>
>.
>

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