Re: Q811493 hotfix
From: Jupiter Jones (jones_jupiter@hotnomail.com)
Date: 04/23/03
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From: "Jupiter Jones" <jones_jupiter@hotnomail.com> Date: Wed, 23 Apr 2003 15:08:53 -0600
Jack;
Some computers have issues with 811493 causing a slowdown, others do
not.
The issue seems to be a conflict with Windows Update 811493 and
antivirus applications.
Similar issues reported with McAfee, Norton, EZ Trust and possibly
others.
Uninstall 811493 from Control Panel Add/Remove Programs.
Microsoft has stated they are working on the cause, so hopefully we
will get some definitive solution real soon.
-- Jupiter Jones An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp Please respond to newsgroup only for everyone's benefit. "Jack" <jackg058@msn.com> wrote in message news:05f201c309db$a204d7a0$3401280a@phx.gbl... > Last week I updated my Windows XP Home Edition OS via > Windows Update, installing the Q811493 update as suggested. > My system is now crawling, in fact so slow I was beginning > to think I may have hardware issues. That is, until I read > the article posted on Yahoo this a.m. which indicates that > many users are discovering this slowdown and that it > relates to the hotfix listed above. Microsoft has claimed > that no one has informed the help desk, but since I cannot > find the number anywhere (other than pay ones) I cannot > inform the help desk. The fix, according to users, is to > remove this patch. Microsoft says please don't, to inform > their help desk. This is my attempt to inform Microsoft > that I do have this slowdown issue, and it is so bad that I > had mostly quit using my laptop that runs Windows XP Home. > Is there going to be a fix, or do I follow the users > advice and remove that fix?
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