Re: Updates fail - and I don't think I'm alone here!
From: Torgeir Bakken (MVP) (Torgeir.Bakken-spam@hydro.com)
Date: 04/19/03
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Date: Sat, 19 Apr 2003 20:27:16 +0200 From: "Torgeir Bakken (MVP)" <Torgeir.Bakken-spam@hydro.com>
Amanda wrote:
> This is a copy of my original posting, but since nobody
> actually answered my question (but I found several people
> to have the same problem) I'm going to repost until
> somebody answers my question!! I'm not paying $30 to get
> help with a simple question, so I hope somebody helps me
> out here:
>
> The following items failed to install:
> q329441,810577,331953
> I've tried multiple times, I've tried changing the
> catroot file
Hi
Please note that there is a newsgroup specifically for these issues
microsoft.public.windowsupdate
If you are using the "crummy" Web interface:
http://communities.microsoft.com/Newsgroups/default.asp?ICP=MSCOM&sLCID=US&newsgroup=microsoft.public.windowsupdate
It is the catroot2 folder (not file) that needs to be renamed or deleted. You
also say "tried", if you did try to rename the catroot2 folder, did you
succeed, or did you end up with "Access denied"?
Anyway, check your "windows update.log" file for specific error code (the log
file is in your windows folder) and take look at this Web page:
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
Also check if there exist a log file for the specific updates, e.g. 331953.log
or Q331953.log
-- torgeir Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scriptcenter
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