Can't boot after critical update 311493
From: Bruce (parcxman@netscape.net)
Date: 04/17/03
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From: "Bruce" <parcxman@netscape.net> Date: Wed, 16 Apr 2003 23:32:17 -0700
Do you mean security update 811493? If so, here's what I
just posted. I just installed it, too. BTW, it can be
uninstalled. I haven't done that, yet. I just ran
across your post after I made mine.
Begin post
******************************************************
Hi,
I've got a month old Dell WinXPHome, SP1 machine. It
runs at 2.4ghz, with 512mb ram. The 60gb hard drive only
has 6gb of data. It used to load programs very fast.
This morning, I installed Security Update:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q811493
Now, programs load very, very slow. For instance, when I
launch IE, the hour glass stays on for about 3 seconds,
then disappears for 3 seconds, then reappears for another
3 seconds, and finally, IE loads up. This also happens
with other apps.
Once it took so long to load an app that I hit ctrl-alt-
del to get task manager to see what was going on.
Everything looked normal, but when I did an end task on
each of the few programs that were running, I got a
message that Windows Task Scheduler could not end, and
did I want to end task. I wasn't aware that it was
running, so I ended it, too. All other programs ended
orderly, with no warnings.
CPU usage is 2%. No viruses, or spyware.
Could the update, above, have caused this?
Thanks,
Bruce
*************************************
End post
>-----Original Message-----
>I installed the critical update 311493 this afternoon
and
>when asked to restart it failed and I could not boot
>except to safe mode or to choose the "go to last known
>configuration" choice. I went to the last known
>configuration just so I could boot and back up my data.
>This is the SECOND critical update failure that caused
>system failure or crashes of other "Microsoft" programs
>so I have disabled the "Windows Update" feature. I
>cannot continue to try to figure out what to do with my
>limited knowledge of these things. I wish to report
this
>to Microsoft but can't find where. I, too, have loved
>and supported Microsoft products for years but this year
>has been soooo bad with the update files for my newly
>installed Windows XP Home Edition it has really shaken
my
>confidence in the quality of Microsoft products. What a
>shame. Can anyone help with this?
>Deb H
>.
>
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