Re: System restore versus ControlPanel/add remove programs

From: Bobbie Harder \(MS\) (bobbieh@online.microsoft.com)
Date: 04/11/03 

From: "Bobbie Harder \(MS\)" <bobbieh@online.microsoft.com>
Date: Thu, 10 Apr 2003 16:10:14 -0700

Hi Kath, you should have a restore point for the windows update
installations - Restoring to the most recent point will reset indications
the patch isinstalled on your system, so you will be able to download &
install again. After a restore, the A/R programs list will no longer show
the restored patch. Since these are critical updates (security fixes)
you've downloaded and installed, I might suggest you peel them back one at a
time to find the source of the problem vs restoring to a point before any
were installed. Would like to hear back from you on your results-
thnks - Bobbie Harder
PM, System Restore 

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"Kath" <kath@kathrain(unspam)bow.co.uk> wrote in message
news:#cjNAOH8CHA.2308@TK2MSFTNGP10.phx.gbl...
> Jim wrote:
> > The last windows update I ran installed a number of "critical" (ie.,
> > security) fixes.  Unfortunately, it induced a number of problems in
> > outlook express, one of which includes blowing the application away
> > and getting a "send error to microsoft" panel if I press "enter"
> > twice in succession, or press double click to select a word.  Very
> > annoying, especially if I have spent any time composing, because it
> > is all lost and I have to start from scratch.  This happens almost
> > every time I post. (So far, so good this time).
> >
> > Can I use system restore to back out all these fixes by selecting a
> > checkpoint prior to the installation?
> > Will it screw up the "add remove programs" fix list if I do?
> > Will it screw up the HKLM ...Windows\Updates registry entries list
> > and give false "already installed" msgs at some future point?
> >
> > Or should I simple use add-remove program and remove each one one at
> > a time. Of course, when I do, I get an error message that shows that
> > every patch associated with SP2 may no longer work, even the 24MB one
> > that took hours to download.
> >
> > Your help would be appreaciated.
> >
> > Jim
>
> Please search on the NG for MSHTML, it is a known bug with one of the
> updates and much discussed on this NG. Fixes are available on some of
> the posts until MS releases the official fix.
>

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