Invalid username or password

From: Andrew Jones (anjones@dodo.com.au)
Date: 04/10/03


From: "Andrew Jones" <anjones@dodo.com.au>
Date: Thu, 10 Apr 2003 12:45:06 -0700


This might help!

HOW TO: Manage Stored User Names and Passwords on a
Computer That Is Not in a Domain in Windows XP
The information in this article applies to:
Microsoft Windows XP Professional
This article was previously published under Q306541
IN THIS TASK
SUMMARY
Overview of Managing Credentials
How to Manage Stored User Names and Passwords
Add an Entry
Remove Entry
Edit a Entry
Troubleshooting
REFERENCES
SUMMARY
This article describes how to manage stored user names and
passwords on a computer that is not a member of a domain.

When you log on to a Windows XP-based computer, you can
supply a user name and password, which becomes your
default security context for connecting to other computers
on networks and over the Internet. However, this user name
and password may not provide access to all desired
resources. The Stored User Names and Passwords feature
provides a way to store additional user names and
passwords as a part of your profile.

Stored User Names and Passwords is a secured store for
password information. With this feature, you can type user
names and passwords for various network resources and
applications (such as email) one time, and then have
Windows automatically supply that information for
subsequent visits to those resources without your
intervention.

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Overview of Managing Credentials
When you first log on to a server or a Web site, you are
prompted for your user name and password. When you type
your user name and password for the resource, and then
click to select the Remember my password check box, your
logon information is stored with your user account. When
you next connect to the same resource, these stored
credentials are used by Windows to automatically
authenticate your user account.

When a credential is saved by selecting the Remember my
password check box on the user name and password dialog
box that you receive when you connect to a resource, the
credential are saved in the most general form possible.
For example, if you access a specific server in a domain,
the credential may be saved as *.domain.com (where domain
is the name of the domain). Saving a different credential
for a different server in this domain would not overwrite
this credential. The new credential would be saved by the
use of more specific information.

When you access a resource, the authentication package
searches the Stored User Names and Passwords store for the
most specific credential that matches that resource. If
one is found, it will be used by the authentication
package without any interaction from you. If a credential
is not found, an authentication error will be returned to
the program that attempted to access the resource. At this
point, you are prompted for your user name and password.

You can manually manage the credentials that are stored in
Stored User Names and Passwords by clicking Manage my
network passwords in the user account that you want to
change. In the Stored User Names and Passwords dialog box,
you can add a new entry, remove an existing entry, or view
the properties and edit an existing entry; to do so, click
the Add, Edit, or Properties button.

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How to Manage Stored User Names and Passwords
To manage stored user names and passwords, follow these
steps:
Log on to the computer as the user whose account you want
to change.
Click Start, and then click Control Panel.
In Control Panel, click User Accounts under Pick a
category to open the User Accounts dialog box.
Open the Stored User Names and Passwords dialog box; to do
so, use the appropriate method:
If you log on with a limited account:
Under Related Tasks, click Manage my network passwords.
If you log on with an account with administrative
privileges:
Under or pick an account to change, click your user
account to open the What do you want to change about your
account? dialog box.
Under Related Tasks, click the Manage my network passwords.
A list of stored user names and passwords similar to the
following example is displayed:
*.Microsoft.com
Passport.Net\*(Passport)

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Add an Entry
To manually add a credential:
In the Stored User Names and Passwords dialog box, click
Add to open the Logon Information Properties dialog box.
In the Server box, type the name of the server or share
that you want. You can use an asterisk as a "wildcard"
character. The following example entries are valid server
names:
*.Microsoft.com
\\Server\Share

In the User name box, type the name of the user account
that has permission to access the resource. Type the user
name in the Server\User or User@domain.com name format.
The following are examples of valid user name entries (in
this example, Microsoft is the name of the domain, and
User is the user name):
Microsoft\User
User@microsoft.com

In the Password box, type the password for the user that
you entered in step 3, and then click OK.
In the Stored User Names and Passwords dialog box, click
Close.
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Remove an Entry
To remove a credential:
In the Stored User Names and Passwords dialog box, click
the credential that you want, and then click Remove. The
following message is displayed:
The selected logon information will be deleted.

Click OK.
In the Stored User Names and Passwords dialog box, click
Close.
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Edit an Entry
To edit a credential:
In the Stored User Names and Passwords dialog box, click
the credential that you want, and then click Properties to
open the Logon Information Properties dialog box.
Change the items that you want, and then click OK.

If you want to change the domain password for the user
account that is specified in the User name box, click
Change. In the Old password and New password boxes, type
the corresponding information, type the new password in
the Confirm new password box, and then click OK. The
domain password is now changed.
In the Stored User Names and Passwords dialog box, click
Close.
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Troubleshooting
When you store user account information for remote
resources in this manner, anyone who gains access to your
user account may also gain access to these password-
protected resources. For this reason, it is highly
recommended to use a strong password for your Windows XP
account.

For more information about creating strong passwords,
click Start, and then click Help and Support. In the
Search box, type creating strong passwords, and then click
the Start searching button.

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REFERENCES
For additional information about managing stored user
names and passwords, click the following article numbers
to view the articles in the Microsoft Knowledge Base:
306992 How to Manage Stored User Names and Passwords on a
Computer in a Domain

281660 Behavior of Stored User Names and Passwords

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Last Reviewed: 3/13/2003

>-----Original Message-----
>I am getting random errors on login(invalid username or
>password). I am running XP home edition. I save my
>password and connect automatically so there is no change
>to it. Even when I type it in manually I can get the same
>problem. The connection is hit and miss. I have been told
>that the way XP stores passwords is different to the
older
>OS' and there have been a number of reports of this
>problem. I have spoken with my ISP and they assure me it
>is not a problem with their end. (It is not an
>authentication issue).
>
>Can anyone help me out with this. If so please reply on
>the above email address. Ta.
>.
>