Re: Q331953 Setup Error

From: Torgeir Bakken (MVP) (Torgeir.Bakken-spam@hydro.com)
Date: 04/01/03 

Date: Tue, 01 Apr 2003 20:48:40 +0200
From: "Torgeir Bakken (MVP)" <Torgeir.Bakken-spam@hydro.com>

MikeFromNC wrote:

> I have been tring for the past several days, never
> successfully, to install the Q331953 fix pack. When
> running the fix from the MS Download site, I get the
> following error:
> "Setup could not verify the integrity of the file
> Update.inf. Make sure the Cryptographic service is
> running on this computer."
>
> The Cryptographic service IS running.
>
> Apparently this is a problem many people are having.
> Hopefully MS will see this and fix the problem.

Hi

Renaming or deleting the Catroot2 folder should solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

The link above is for SP1, but the Catroot2 problem is now also surfacing in
recommended/critical updates and not only for the SP1 upgrade.

If that doesn't help, try this:

Check your windows update.log file for specific error code (the log file is in
your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/ 

--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

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