Re: Encrypted files

From: Mike Brannigan [MSFT] (mikebran@online.microsoft.com)
Date: 03/31/03 

From: "Mike Brannigan [MSFT]" <mikebran@online.microsoft.com>
Date: Mon, 31 Mar 2003 12:02:54 +0100

"Mike G" <mike_golding@hotmail.com> wrote in message
news:026601c2f75b$b027acf0$a301280a@phx.gbl...
> I had a similar problem, but didn't decrypt the files
> before the re-install --- didn't know I had to!
> Is there a way of sending in a backup of the file(s) for
> decryption at Microsoft?

We cannot decrypt the files without the appropriate keys - you needed to
export before you reinstalled.
If you cannot recover the previous installation and recover the keys
then you files may be permanently lost 

-- 
Regards,
Mike
--
Mike Brannigan [Microsoft]
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"Mike G" <mike_golding@hotmail.com> wrote in message
news:026601c2f75b$b027acf0$a301280a@phx.gbl...
> I had a similar problem, but didn't decrypt the files
> before the re-install --- didn't know I had to!
> Is there a way of sending in a backup of the file(s) for
> decryption at Microsoft?
> Please??