Re: 331953 Security Update fails!

From: Torgeir Bakken (MVP) (Torgeir.Bakken-spam@hydro.com)
Date: 03/30/03 

Date: Sun, 30 Mar 2003 19:32:02 +0200
From: "Torgeir Bakken (MVP)" <Torgeir.Bakken-spam@hydro.com>

Rauno wrote:

> Trying to install Windows Security Update 331953 failed
> and causes the error message:
>
> "No Updates Were Installed.
> The following items failed to install. To try installing
> them again, click Review and install updates, and then
> click Install Now again. 331953: Security Update (Windows
> XP)"
>
> I downloaded the file and tired to install it
> manually,but it also failed giving setup error:
>
> "setup could not verify the integrity of the file
> Update.inf. Make sure the Cryptographic service is
> running on tihis computer"
>
> But Cryptographic service is running! What might be the
> reason why this update fails in my computer?

Hi

Renaming or deleting the Catroot2 folder should solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

The link above is for SP1, but the Catroot2 problem is now also surfacing in
recommended/critical updates and not only for the SP1 upgrade.

If that doesn't help, try this:

Check your windows update.log file for specific error code (the log file is in
your windows folder) and take look at this Web page:

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/ 

--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

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