Re: Many "Thanks"

From: Alun Jones (alun@texis.com)
Date: 03/27/03 

From: alun@texis.com (Alun Jones)
Date: Thu, 27 Mar 2003 22:23:00 GMT

In article <51f001c2f4ab$e8839e40$a001280a@phx.gbl>, "Dave"
<sweetpeez27@aol.com> wrote:
>So much for the Community NewsGroups! Ask a simple
>question (but importtant to me) and don't even have the
>coutesy of ONE reply (from MS or all the other users!) I
>wasn't expecting a reply from Bill Gates but a single
>response from you 'experts' would have been greatly
>appreciated!!

Perhaps your post didn't make it to the server of someone who could read it?

Perhaps your post didn't make sense to anyone that could have answered it?

Perhaps you didn't put an appropriate subject line in?

Perhaps you didn't wait for long enough? Sometimes it'll take a couple of
days before someone notices your message, either due to propagation delays, or
the fact that most people don't read newsgroups every few hours.

Perhaps you posted at the bottom of a long thread that everyone else thought
was now finished with, and so they didn't read your article?

There are any number of reasons why your post may go unanswered. Take a deep
breath, centre yourself, and post your question again, with a meaningful
subject that describes the problem as much as possible in a single line, and
with text that clearly, completely and concisely describes your problem. Then
wait a couple of days.

This is not a paid venue for Microsoft support - it is "staffed" by volunteers
only, who post answers here solely out of interest, and when they have time to
do so. Getting snippy because your post went 24 hours without a response is
generally not a good way to get volunteers to help you with a problem that,
most likely, is not theirs to begin with, and which they will receive no
benefit for answering.

Alun.
~~~~

[Please don't email posters, if a Usenet response is appropriate.] 

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