Critical Update Issue

From: Jan (mytiota@hotmail.com)
Date: 02/21/03 

From: "Jan" <mytiota@hotmail.com>
Date: Fri, 21 Feb 2003 10:34:57 -0800

I too had the same problem, along with hundreds of others
(see in help and support, newsgroups)
There is a knowledge base article that will help you
solve this problem. it's #326815.
My installation history also said that these updates were
installed, but they didn't install correctly and there
was a problem. It's possible that the file that the
updates are downloaded to is corrupted.
 For 3 weeks, Windows automatic updates kept telling me
to install the same updates. I finally followed the
instructions in the knowledge base article:

Click start, then click run.
In the Open box, type cmd, then click OK.
at the command prompt, type the following commands,
pressing ENTER after each line.

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

type exit to close the command prompt.

Go back to Windows Update page, download the
update/updates again.
This should work for you, I am happy to say it worked for
me!
>-----Original Message-----
>PENDING ISSUE:
>Utilizing "Windows Update" and installing Critical
>Updates #810577 Security Update & #811630 Critical
Update
>(Windows XP) failes to install successfully.
>
>These updates were successfully installed according to
>History of Updates. I believe the reason for failure is
>because it's already installed.
>
>MORE INFORMATION:
>After researching this particular computer was restored
3
>times, (3 days back, undid the restore, then restored
>from 2 days back, undid the restore and then 4 days back
>where it now remains), since these restorations, this
>particular issue has now surfaced.
>
>How can I clear the Windows Update/ Critical Updates
>Screen to reflect that these two Updates have been
>installed - since they appear in the History of having
>been installed - to "refresh" the Windows Update Catalog
>wouldn't be difficult would it?
>
>Thank you for your assistance.
>LMars
>.
>

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