Re: BROADBAND

From: Mark (processchip@btopenworld.com)
Date: 01/07/03 

From: "Mark" <processchip@btopenworld.com>
Date: Tue, 7 Jan 2003 05:37:30 -0800

There are 4 users on the PC all set at administrator if
one of them has set up a password could this cause the
problem
>-----Original Message-----
>The only way the set the Administrator password is
either during the
>install or post install as the Administrator or another
admin account.
>So if you did not set it (and left it blank) then your
customer did so.
>If you do not have another admin equivalent account on
the machine then
>they only possibility would be to use one of the
commercial products
>that claim to be able to reset the local Administrator
account. These
>cost a few hundred dollars.
>
>I cannot provide URLs or names of products for reasons
within Microsoft,
>but a search on the Internet will produce a few good
results quickly.
>
>--
>Regards,
>
>Mike
>--
>Mike Brannigan [MS]
>
>This posting is provided "AS IS" with no warranties, and
confers no
>rights
>
>Please note I cannot respond to e-mailed questions.
>Please use these newsgroups
>
>"Mark" <processchip@btopenworld.com> wrote in message
>news:090301c2b64d$9db224f0$d2f82ecf@TK2MSFTNGXA09...
>> I built a PC for a customer just before Christmas he
has
>> had the local cable company (TeleWest) round to connect
>> him to broadband but when the engineer trys to connect
>> hardware by USB connection and configure Win XP Pro
with
>> SP1 it asks him for an administrators password, the
>> problem being that none has beeen set by me and the
>> customer denies setting one up. Is there a way of
finding
>> out what the password is or bypassing this problem.
>>
>> Unfortunately I was not there when at the same time as
>> the engineer and he has taken the hardware away with
him
>> so I only have the customers word on what happened.
>>
>> If any one can help please email me
>>
>>
>> Many Thanks
>
>
>.
>