Re: can not get access to security sites

From: TKinney (kinneytr@cox.net)
Date: 01/05/03 

From: "TKinney" <kinneytr@cox.net>
Date: Sun, 5 Jan 2003 12:35:27 -0600

It sounds like you are blocking what is called 'per session cookies' from
the respective websites. You must accept per session cookies from those
sites in order to establish an SSL connection. There are Privacy Control
and Ad Blocking options under the Norton Personal Firewall (2003 possibly
2002). Make sure you are accepting per session and persistent cookies from
each URL or domain you are having troubles accessing. If there are such
settings for mobile code control, such as limits on ActiveX and Java
Scripts, you may need to allow those for the sites as well. An easy way to
tell for sure that this is the problem would be to temporarily disable the
privacy control and Ad blocking features of Norton's Personal Firewall,
close your browser, open a new one and try to access the sites. If you have
a third party Pop-up blocker, you may try temporarily disabling that as
well. If you can get to the site after disabling one or more of the above,
you will be able to narrow down the culprit by process of elimination. It
looks like Personal Firewall gives you the ability to have different
settings for different users as well. You may want to create a profile that
you use only when accessing the financial sites. Here is a link I found,
giving me some screen shots of what you might have:
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2002090916035536

Hope this helps 

--
Kinney
Please reply only to the newsgroup so that all may benefit.
"Brian" <bripley10412@comcast.net> wrote in message
news:027b01c2b4d6$2fd11db0$8df82ecf@TK2MSFTNGXA02...
> I am using Mc Afee Personal Firewall and Pop-up Ad
> stopper.  Thanks Kinney
> >-----Original Message-----
> >Are you running a firewall?  Does it have privacy
> settings such as cookie
> >management or code control?  Are you running any cookie
> management software
> >or ad blockers?  If so, those applications could be
> interfering with your
> >access to those sites depending on your settings.  I run
> ZoneAlarm Pro and
> >have had similar symptoms until configuring IE and the
> firewall.  I could
> >tell you how to configure ZoneAlarm, but I don't know
> yet whether a firewall
> >is even in the equation.
> >You could flush your DNS using command line prompts in
> MSDOS.  Pull up a
> >command prompt - type ipconfig /flushdns - hit Enter.
> Type ipconfig
> >/registerdns - hit Enter.  Type ipconfig /release - hit
> enter.  Type
> >ipconfig /renew - hit Enter (the release and renew is
> used if you are on a
> >DHCP network).  If you type ipconfig /all - hit Enter;
> this will tell you if
> >you are on DHCP.
> >--
> >Kinney
> >Please reply only to the newsgroup so that all may
> benefit.
> >
> >"brian" <bripley10412@comcast.net> wrote in message
> >news:060f01c2b46c$621c3a80$8af82ecf@TK2MSFTNGXA03...
> >> I tried the attached and I get into the first screen of
> >> thes sites, when I click to go further I get the same
> >> result.  Please help and Thanks Kinney
> >> >-----Original Message-----
> >> >Sorry this is long.  I'm assuming those sites are SSL
> >> (Secure Socket Layer).
> >> >I'm also assuming that you are using IE 6.0.
> >> >Here are a few things to try from Internet Tools:
> >> >On your browser, click Tools - Internet Options - on
> the
> >> General tab, under
> >> >Temporary internet files, click settings - setting
> >> should be automatically -
> >> >click OK.
> >> >Click delete files on the General tab, you will get a
> >> dialog box, just click
> >> >OK.
> >> >Once the hourglass disappears, click delete cookies,
> >> another dialog box will
> >> >appear, just click OK.
> >> >Click on the Security tab - click Trusted sites -
> click
> >> Sites - add the web
> >> >sites in question, clicking add after each site is
> >> entered - click OK.
> >> >While still in trusted sites - click on 'default
> level'
> >> under 'security
> >> >level for this zone' - make sure the slide rule is set
> >> to low.  (settings
> >> >only apply to those sites that you entered as trusted
> >> sites).
> >> >Click on the Privacy tab - click Edit - enter the
> >> websites in the field
> >> >supplied, clicking allow after each one (this will
> >> override whatever cookie
> >> >settings you have now).
> >> >Click on the Content tab - under Personal information
> >> click AutoComplete -
> >> >make sure there are no checkmarks next to user names
> and
> >> passwords on
> >> >forms - if there was, click Clear Passwords - a dialog
> >> box will appear -
> >> >click OK (it isn't a good idea to have your browser
> >> remember passwords, but
> >> >that's really up to you)
> >> >Under Certificates on the Content tab, click Clear SSL
> >> State - a dialog box
> >> >will appear - click OK.
> >> >Click on the Advanced tab - scroll all the way to the
> >> bottom where you see a
> >> >Security section - make sure the following settings
> are
> >> checked 'Do not save
> >> >encrypted pages to disk', 'Empty temporary internet
> >> files folder when
> >> >browser is closed', 'Use SSL 2.0' and 'Use SSL 3.0'
> >> >Click Apply - Click OK.
> >> >--
> >> >Kinney
> >> >Please reply only to the newsgroup so that all may
> >> benefit.
> >> >
> >> >"BRIAN" <BRIPLEY10412@COMCAST.NET> wrote in message
> >> >news:062d01c2b45b$30983420$cef82ecf@TK2MSFTNGXA08...
> >> >> I have been doing online banking, and poaypal for a
> >> year
> >> >> now and I have no proplems until today.  When I try
> to
> >> go
> >> >> on the site it states (Cannot find server or DNS
> >> Error),
> >> >> this just happoens on those two secure sites.  What
> >> went
> >> >> wrong how can I fix it.  PLEASE HELP>>>>>>>>>>>>>>
> >> >> Brian
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

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