Re: Can't Delete Registry Key in Windows XP
From: MBuilt (mwfjunk@cox.net)
Date: 01/05/03
- Next message: Roger Abell [MVP]: "Re: SVCHOST"
- Previous message: mingkee: "File attachment removal with outlook express"
- In reply to: Dave: "Can't Delete Registry Key in Windows XP"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
From: "MBuilt" <mwfjunk@cox.net> Date: Sun, 05 Jan 2003 04:51:03 GMT
Thank you for help. I tried everything you mentioned and nothing worked. I
logged in as every user I have, even created a new one. Nothing could touch
this key.
I recieved an e-mail from the Symantec Online Support team which was also no
help. They said to download RNAV2003 and run it. It appears that it could
not do anything with the registry key either. BTW, in my e-mail to
Symantec, I told them that I had already tried RNAV2003!
In order to get rid of the key so that I could install AntiVirus 2003
(program that initially created this rogue key), I resorted to deleting the
hard disk partition and reinstalling XP. Reinstalled NAV2003 without a
problem this time. I am glad this was on a new machine with nothing lost
but lots of time.
Again, I appreciate your help.
"Dave" <sammydad1@aol.com> wrote in message
news:409401c2b3b9$40496a30$8bf82ecf@TK2MSFTNGXA05...
> Hi,
>
> I replied earlier as to my having the very same problem,
> but with a different program's Registry Key. I was just
> FINALLY able to get rid of this rogue key !!
>
> One friend suggested booting into Safe Mode and running
> Regclean, which I did, but it did NOT correct the
> problem. Since Iwas in Safe mode, I decided to run my
> RESPLENDANT Registrar utility I had DL'd and installed a
> couple days ago while reading of this problem on another
> support site. Anyhow, while running Resplendant, I
> checked permissions again (still in Safe Mode), and it
> reported that one of my OTHER User Names had full
> Permissions to this particular key. Now I have almost
> never even used this other user name since its mostly for
> my kids, and I surely never even tried to install this
> program while using this other user name.
>
> BUT, I logged off Administrator, and logged back in under
> this other user name, went into Regdit, and tried to
> Delete this Rogue Key, and "POOF" away it went !!!!!
>
> I exited Safe Mode and rebooted to make sure I wasn't
> seeing something. IT IS GONE !!!
>
> I have to believe that WIn XP (Pro in my case) has a
> rogue bug that somehow causes these Rogue Registry Keys
> to lose their way, and in doing that, it prevents XP from
> from re-asserting proper ownership, permissions and the
> like... Whether you are logged in as Administrator or
> not...
>
> HOPE this helps !! Please let me know
>
> Dave
> sammydad1@aol.com
> >-----Original Message-----
> >Can't Delete Registry Key in Windows XP
> >
> >Logged in as Computer Adminstrator (the full access
> default with any newly
> >added user), I am unable to delete a registry key. How
> do I get real FULL
> >ACCESS to the XP registry so that I can delete the key?
> >
> >I have checked permissions within the registry and the
> Administrators group
> >has Full Control and Read checked.
> >
> >More Info: I have installed Windows XP and applied all
> updates from the
> >Microsoft Windows Update website. I have attempted to
> installed the latest
> >version of Norton Anti-Virus 2003 and it fails when it
> attempts to write the
> >registry keys. I have performed all of the steps
> outlined on the Symantec
> >website to resolve this documented issue, however
> nothing works. One of the
> >steps Symantec mentions is to delete the Symantec key
> within
> >HKEY_LOCAL_MACHINE and I can't (Error while deleting
> key!). An
> >access/permissions problem? I am assuimg that for some
> reason, the Norton
> >Anti-Virus installation program does not have access to
> write to the
> >registry just as I cannot delete from the registry. It
> appears to only be a
> >problem with the Symantec Key in HKLM. I can rename,
> delete and add other
> >registry keys that I have experimented with, but can't
> do anything with this
> >one.
> >
> >I have tried installing Norton Anti-Virus 2002, which I
> have successfully
> >installed on another XP-based computer and get the same
> sort of error. I
> >have created new user accounts and just can't get access
> to that key.
> >
> >I don't understand how this Symantec key is protected or
> how to get around
> >the protection not only remove it, but to allow the
> appropriate permissions
> >so that the installation program can install NAV 2003
> properly. I have
> >checked for viruses and found none. I have reinstalled
> XP. I have clicked
> >through the Microsoft and Symantec support sites and now
> the news groups.
> >There must be a way around this? The next thing I may
> try is to reformat my
> >hard drive and reinstall XP again, this time installing
> NAV 2003 before I
> >install anthing else (Office XP, Photo Software, MSPlus,
> etc) and before I
> >apply any Windows Updates.
> >
> >Thanks in advance for any tips, tricks or solutions.
> >-Michael
> >
> >
> >
> >
> >
> >.
> >
- Next message: Roger Abell [MVP]: "Re: SVCHOST"
- Previous message: mingkee: "File attachment removal with outlook express"
- In reply to: Dave: "Can't Delete Registry Key in Windows XP"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
|
