Can't Delete Registry Key in Windows XP
From: Dave (sammydad1@aol.com)
Date: 01/04/03
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From: "Dave" <sammydad1@aol.com> Date: Fri, 3 Jan 2003 22:19:34 -0800
Hi,
I replied earlier as to my having the very same problem,
but with a different program's Registry Key. I was just
FINALLY able to get rid of this rogue key !!
One friend suggested booting into Safe Mode and running
Regclean, which I did, but it did NOT correct the
problem. Since Iwas in Safe mode, I decided to run my
RESPLENDANT Registrar utility I had DL'd and installed a
couple days ago while reading of this problem on another
support site. Anyhow, while running Resplendant, I
checked permissions again (still in Safe Mode), and it
reported that one of my OTHER User Names had full
Permissions to this particular key. Now I have almost
never even used this other user name since its mostly for
my kids, and I surely never even tried to install this
program while using this other user name.
BUT, I logged off Administrator, and logged back in under
this other user name, went into Regdit, and tried to
Delete this Rogue Key, and "POOF" away it went !!!!!
I exited Safe Mode and rebooted to make sure I wasn't
seeing something. IT IS GONE !!!
I have to believe that WIn XP (Pro in my case) has a
rogue bug that somehow causes these Rogue Registry Keys
to lose their way, and in doing that, it prevents XP from
from re-asserting proper ownership, permissions and the
like... Whether you are logged in as Administrator or
not...
HOPE this helps !! Please let me know
Dave
sammydad1@aol.com
>-----Original Message-----
>Can't Delete Registry Key in Windows XP
>
>Logged in as Computer Adminstrator (the full access
default with any newly
>added user), I am unable to delete a registry key. How
do I get real FULL
>ACCESS to the XP registry so that I can delete the key?
>
>I have checked permissions within the registry and the
Administrators group
>has Full Control and Read checked.
>
>More Info: I have installed Windows XP and applied all
updates from the
>Microsoft Windows Update website. I have attempted to
installed the latest
>version of Norton Anti-Virus 2003 and it fails when it
attempts to write the
>registry keys. I have performed all of the steps
outlined on the Symantec
>website to resolve this documented issue, however
nothing works. One of the
>steps Symantec mentions is to delete the Symantec key
within
>HKEY_LOCAL_MACHINE and I can't (Error while deleting
key!). An
>access/permissions problem? I am assuimg that for some
reason, the Norton
>Anti-Virus installation program does not have access to
write to the
>registry just as I cannot delete from the registry. It
appears to only be a
>problem with the Symantec Key in HKLM. I can rename,
delete and add other
>registry keys that I have experimented with, but can't
do anything with this
>one.
>
>I have tried installing Norton Anti-Virus 2002, which I
have successfully
>installed on another XP-based computer and get the same
sort of error. I
>have created new user accounts and just can't get access
to that key.
>
>I don't understand how this Symantec key is protected or
how to get around
>the protection not only remove it, but to allow the
appropriate permissions
>so that the installation program can install NAV 2003
properly. I have
>checked for viruses and found none. I have reinstalled
XP. I have clicked
>through the Microsoft and Symantec support sites and now
the news groups.
>There must be a way around this? The next thing I may
try is to reformat my
>hard drive and reinstall XP again, this time installing
NAV 2003 before I
>install anthing else (Office XP, Photo Software, MSPlus,
etc) and before I
>apply any Windows Updates.
>
>Thanks in advance for any tips, tricks or solutions.
>-Michael
>
>
>
>
>
>.
>
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