Re: Can't Delete Registry Key in Windows XP

From: Doug Knox MS-MVP (dknox@mvps.org)
Date: 01/02/03


From: "Doug Knox MS-MVP" <dknox@mvps.org>
Date: Thu, 2 Jan 2003 12:24:11 -0500

Try adding your specific user name to the Permissions list, with Full Control. Sometimes just the Group you're in isn't enough.

-- 
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
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"MBuilt" <mwfjunk@cox.net> wrote in message news:4WQQ9.26426$oy5.1969647@news2.west.cox.net...
> Can't Delete Registry Key in Windows XP
> 
> Logged in as Computer Adminstrator (the full access default with any newly
> added user), I am unable to delete a registry key.  How do I get real FULL
> ACCESS to the XP registry so that I can delete the key?
> 
> I have checked permissions within the registry and the Administrators group
> has Full Control and Read checked.
> 
> More Info:  I have installed Windows XP and applied all updates from the
> Microsoft Windows Update website.  I have attempted to installed the latest
> version of Norton Anti-Virus 2003 and it fails when it attempts to write the
> registry keys.  I have performed all of the steps outlined on the Symantec
> website to resolve this documented issue, however nothing works.  One of the
> steps Symantec mentions is to delete the Symantec key within
> HKEY_LOCAL_MACHINE and I can't (Error while deleting key!).  An
> access/permissions problem?  I am assuimg that for some reason, the Norton
> Anti-Virus installation program does not have access to write to the
> registry just as I cannot delete from the registry.  It appears to only be a
> problem with the Symantec Key in HKLM.  I can rename, delete and  add other
> registry keys that I have experimented with, but can't do anything with this
> one.
> 
> I have tried installing Norton Anti-Virus 2002, which I have successfully
> installed on another XP-based computer and get the same sort of error.  I
> have created new user accounts and just can't get access to that key.
> 
> I don't understand how this Symantec key is protected or how to get around
> the protection not only remove it, but to allow the appropriate permissions
> so that the installation program can install NAV 2003 properly.  I have
> checked for viruses and found none.  I have reinstalled XP.  I have clicked
> through the Microsoft and Symantec support sites and now the news groups.
> There must be a way around this?  The next thing I may try is to reformat my
> hard drive and reinstall XP again, this time installing NAV 2003 before I
> install anthing else (Office XP, Photo Software, MSPlus, etc) and before I
> apply any Windows Updates.
> 
> Thanks in advance for any tips, tricks or solutions.
> -Michael
> 
> 
> 
> 
> 


Relevant Pages

  • RE: XP SP-2 "Access Is Denied" and MS Knowledge Base Article #873148
    ... The keys causing the installation to hang will be ... #-007 Deleting registry key HKCR\.AudioCD ... You can then change the key's permissions in the registry: ... and verify that full permissions are in place for the user downloading sp2. ...
    (microsoft.public.windowsupdate)
  • Re: Windows XP Service Pack 2 Update failure
    ... In addition to what PABear posted, you can edit the Permissions on this registry key to see if doing so will allow the installation of SP2 to complete: ... *Right* clickt .dvr-ms and choose Permissions ...
    (microsoft.public.windowsupdate)
  • Cant Delete Registry Key in Windows XP
    ... Can't Delete Registry Key in Windows XP ... Anti-Virus installation program does not have access to write to the ... problem with the Symantec Key in HKLM. ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Registry key not inheriting permissions
    ... Sophos support should help you out. ... registry key permissions if you want to give that a try. ... We don't want to run an MSI for installation. ...
    (microsoft.public.windowsxp.security_admin)
  • Cant Delete Registry Key in Windows XP
    ... but with a different program's Registry Key. ... Permissions to this particular key. ... and I surely never even tried to install this ... >problem with the Symantec Key in HKLM. ...
    (microsoft.public.windowsxp.security_admin)