Re: Folder Properties unavailable

From: GingerNinja (gingerninja@johno.co.uk)
Date: 12/30/02 

From: "GingerNinja" <gingerninja@johno.co.uk>
Date: Sun, 29 Dec 2002 23:34:03 -0000

For anyone remotely concerned, I have fixed this problem myself......

PROBLEM:

1. Explorer was unable to display properties of folders or multiple files.
2. The PC hung for upto 2 minutes when loading a users profile. This could
sometimes be fixed by bringing up Task Manager and manually starting
explorer.exe but didn't always work.

Both of these have been annoying me for months and despite a few postings on
here, I had never gotten them fixed and SP1 did nothing to help the
situation. Little did I know that they were related.....

SOLUTION:

Whilst trying to diagnose (again) what the problem was I remembered that the
only major change that I had made to my Windows installation was to enable
IIS. Whilst uninstalling it the removal stalled on about 2%, so I killed
the IIS process in Task Manager. Suddenly every folders properties that I
had tried to bring up since I had logged on this morning appeared. The
uninstall process then continued quite quickly and nearly completed, but XP
rebooted the PC due to an RPC termination error before it had a chance to
finish.
When the PC had rebooted I brought up the Windows installed components from
within Control Panel list to find IIS still there. I successfully removed
IIS from my system on the second attempt and can now bring up all
file/folder properties. On top of that my PC is very quick to boot up now
as well and never stalls as it did before.

As this is not a "known bug" and listed in the Knowledge Base I wonder if
this is just an isolated incident or whether it has happened to others as
well.

Thanks

John
john@ikel.com

"GingerNinja" <gingerninja@johno.co.uk> wrote in message
news:#PrRoB3rCHA.1132@TK2MSFTNGP12...
> As far as I can tell I have full logging enabled and nothing errors.
>
> I also am set-up as a Computer Administrator so should be able to access
> things fine. The only thing that I can think that HAS changed that could
> cause any problems apart from upgrading to SP1 was that I had to change
the
> Administrators account password via the User Manager as I couldn't
remember
> what it was set to when XP was installed. This may have caused something
to
> break that needs to be fixed, but I cannot for the life of me think what
it
> could be.
>
>
> "Roger Abell [MVP]" <mvpNOSPAM@asu.edu> wrote in message
> news:ulPm400rCHA.2648@TK2MSFTNGP09...
> > > PLEASE do not give the standard MS answer of rebuilding my
> > > system from scratch as that is not a satisfactory answer and should
> > > be treated as a last resort.
> >
> > I totally agree, that should be a absolute last resort.
> > This is not a standard MS answer as far a I know,
> > but rather this seems to be a standard practice used
> > by people that have previously used the semi-OS
> > Win9x family of products. This is the last thing one
> > should ever consider doing with an NT family build.
> >
> > Have you enabled logging, particularly for failure of
> > system objects ? If so, have you looked in the event
> > logs for clues as to where things are failing ?
> >
> > --
> > Roger Abell
> > MS MVP (Security, Windows), MCDBA, MCSE both
> > Associate Expert - Windows XP ExpertZone
> > http://www.microsoft.com/windowsxp/expertzone
> >
> > "GingerNinja" <gingerninja@johno.co.uk> wrote in message
> > news:OjV0Uh0rCHA.1640@TK2MSFTNGP09...
> > > For some time now I have been unable to bring up any folders
properties.
> > > Right-clicking on a folder and choosing Properties, selecting a folder
> and
> > > clicking File > Properties or selecting a folder and clicking
ALT+ENTER
> > all
> > > fail to bring up the Properties dialog for the folder. It will
however
> > work
> > > on individual files, but not GROUPS of files.
> > >
> > > I am running a fully legitimate copy of XP Pro, patched to SP1. I
have
> > > Norton Internet Security and Anit-Virus installed and my system is
> > > completely clean.
> > >
> > > I have tried reinstalling SP1 and this has had no effect.
> > >
> > > PLEASE do not give the standard MS answer of rebuilding my system from
> > > scratch as that is not a satisfactory answer and should be treated as
a
> > last
> > > resort.
> > >
> > > Thanks
> > >
> > > John Ikel
> > >
> > >
> >
> >
>
>

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